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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,053 Reviews
Call Service Center (260) 484-0551

2,053 Reviews of Don Ayres Honda - Service Center

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October 21, 2023

Greeted me quickly. Contacted me quickly about service details. I waited nearly an hour for a courtesy ride home which was frustrating More

by grostee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 20, 2023

Pete always does a great job of explaining everything to me. He always answers all.my concerns. More

by rebecca.53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Ort
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Oct 20, 2023 -

Don Ayres Honda responded

Thank you for your business and this review, Rebecca. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 20, 2023

David is amazing to work with and provides all the needed information. David is always friendly. More

by sarah.barrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team, Sarah. We're glad to hear we delivered such a great experience!

October 19, 2023

Service team is knowledgeable and approachable. Zack took good care of me. Worked us right in. More

by Dcouey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
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Oct 20, 2023 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

October 18, 2023

People at Don Ayres Honda are very courteous and they do a great job taking care of you. More

by dennisbridgewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 16, 2023

Our Honda Accord was having difficulty starting, but the problem was diagnosed the morning after leaving our car at the dealer the night before. We were able to get our car in the afternoon as promised and More

by dschoenefeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

October 15, 2023

They always are professional and courteous. We have been taking our cars there for several years. More

by shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Baney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Don Ayres Honda responded

Thank you, Shelley! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2023

Zach is always so friendly and helpful. He truly cares about giving the best service More

by Ryan86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Report | Print
Oct 16, 2023 -

Don Ayres Honda responded

Thank you, Ryan, for your business and this review. We're happy to hear that Zach and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 11, 2023

They give excellent service at a reasonable price. Our car is well taken care of. More

by schenke10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 10, 2023

Service advisor helpful and knowledgeable. They explain things to you and service technicians do a good job! More

by Jenny Wilson
Recommend Dealer
Yes
Employees Worked With
Pete Ort
Report | Print
Oct 10, 2023 -

Don Ayres Honda responded

Thanks, Jenny, for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

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