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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,053 Reviews
Call Service Center (260) 484-0551

2,053 Reviews of Don Ayres Honda - Service Center

Sort by
November 04, 2023

Excellent service, short waiting time, and explain everything needed for next visit along with pricing . More

by ensley328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda; we look forward to having you as a valued customer for many years to come.

November 03, 2023

It would be nice to be notified while the car is being serviced if I need something as simple as new wipers. I would have had it done at the time, but now I need to make another appointment. More

by gumuru11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Don Ayres Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

November 01, 2023

Everything went very smoothly for my first service on this car. The staff are all very professional, pleasant, and helpful. More

by Donna Dawes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Don Ayres Honda responded

Donna, Thank you for taking the time to share your thoughts on working with Courtney and our team. We're glad to hear we delivered such a great experience!

October 31, 2023

Even with the dealership going through renovations the service team was great, service finished in a timely manner. More

by rob.angela324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 28, 2023

Under construction still providing great customer service but the price hike is something I don’t agree More

by jjr_garces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
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Oct 29, 2023 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

October 26, 2023

I brought my CRV in for routine maintenance and was pleased with the service. Courtney was my advisor and answered all my questions. The service was done in a timely manner. More

by fujiocent1787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. Courtney and our team appreciate your business and hope to see you again soon!

October 24, 2023

Don Ayres is always courteous and thorough on their service. I appreciate knowing what services are needed soon so that we can plan our maintenance and not be surprised. More

by Scsollenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Ort
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Oct 24, 2023 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2023

Always received excellant service and great communication from all technicians. The appointment scheduling is efficient, and the oil change price is great. More

by ademuyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Don Ayres Honda responded

Thanks for sharing about your service experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 21, 2023

Like that I can set up my service on line and get an appointment. Oil change price is good. More

by Crv owner
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

October 21, 2023

They reached out to me about a recall. I like that they were proactive in making sure my vehicle was serviced. More

by joshjenabbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Don Ayres Honda responded

Thank you, Josh, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

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