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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,158 Reviews

2,158 Reviews of Don Ayres Honda - Service Center

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May 18, 2024

Service was excellent. Performed as expected. Remodeling presented some inconvenience, e.g. restrooms and waiting area. But work was good and service adviser friendly and h More

by rohporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 18, 2024

They are going through a remodel so I shouldn't judge them too harshly. The location to take my vehicle for service was not clearly marked. I had to ask someone where to go. The intake process was chaoti More

by laneal01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 17, 2024

They always contact us quickly with issues and explain them well. This time they emailed quotes for tires right away so we could choose which we wanted. More

by daugjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

May 15, 2024

Ron was very friendly, courteous, and explained everything that would happen during my service visit. More

by sadlerj01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ron met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2024

Excellent service department. Always able to get an appointment within a few days. Friendly staff also. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
May 09, 2024 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 06, 2024

Service was very good. There should not be a minimum number of words required. thanks. More

by jkasner2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your service experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

May 06, 2024

Joseph Exner was clear, concise, and very helpful in explaining the service requirements required for my vehicle. More

by corey_sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
May 06, 2024 -

Don Ayres Honda responded

Hi Corey: Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 04, 2024

Jeremy is always great to work with, we review what is needed with the vehicle and he does a great job! More

by Acmmtgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Jeremy here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

May 02, 2024

Great Dealership with excellent service by everyone I had contact with during my service appointment. More

by Go for Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

May 01, 2024

Excellent professional communication throughout process and expense was reasonable. Very pleased! Would highly recommend this service department. More

by Lleyton Goebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse, Joseph Exner
May 01, 2024 -

Don Ayres Honda responded

Lleyton, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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