2,073 Reviews of Don Ayres Honda - Service Center
Everytime I need service on my Honda Accord, I always get it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell More
I feel very comfortable at Don Ayres when I have service done. I am very confident in their ability. I am always treated with utmost courtesy. The next time I have service though, I will be more scrutiniz done. I am very confident in their ability. I am always treated with utmost courtesy. The next time I have service though, I will be more scrutinizing about what is done in the package. For instance, I have new tires and get them rotated for free at Tire Barn after I have my oil changed at Don Ayres. I did not need to pay for Don Ayres to rotate my tires. I think it should be taken out of the package since every tire place rotates for free. I could even get my brakes inspected for free at the place I got the brakes. I would suggest that the package be a la carte and have the person check off a list. More
We have been going to Don Ayres for years. Mainly service, but recently purchased a 2010 Accord. Our 5th Honda. We trust your service department. They explain what they are doing and do only wh service, but recently purchased a 2010 Accord. Our 5th Honda. We trust your service department. They explain what they are doing and do only what is needed. When we drive out of your lot...we know is was done correctly and that is 1 less thing to worry about! More
I have been a long-time customer of this dealership, both as a new car buyer and a service customer. My experience has always been very positive. I wish all businesses with which I deal had the same degree o as a new car buyer and a service customer. My experience has always been very positive. I wish all businesses with which I deal had the same degree of customer-friendly attitude. More
I had my 20 year old daughter take my car in for an oil change and she said the gentleman she dealt with was very short with her and when he stated the problem might be a leak in the oil pan she told him I change and she said the gentleman she dealt with was very short with her and when he stated the problem might be a leak in the oil pan she told him I had just had that fixed and he said "When?" Well she wasn't sure of the date but I have always had my service done at Don Ayers so why did he not go look it up on the computer? She said he was unhappy with her the minute she stopped in without an appt. and made her feel she was not welcome there. I told her next time to find Doug or Jay since I have been coming there since I purchased my first Honda in 1988. I will be sure and bring in my car myself next time in order to make sure that I get my questions answered without an attitude. I thought it would be ok for my daughter to bring it in since it was just an oil change, but I guessed wrong! More
We've serviced both of our Hondas @Don Ayres and appreciate their politeness, promptness and their courtesy van to shuttle us to either work or the mall while the cars we're being serviced. They're appreciate their politeness, promptness and their courtesy van to shuttle us to either work or the mall while the cars we're being serviced. They're all very professional from their sales staff to the technicians. I would recommend their dealership to friends & family. More
We needed a quick oil change on our Odyssey and I called and they got me in on the same day. The price was also very reasonable. Very personable service personnel also. and they got me in on the same day. The price was also very reasonable. Very personable service personnel also. More
Had an appointment for service and tire rotation and was told that the power steering fluid smelled burnt and did I want the system cleaned and fluid replaced. I asked when this was supposed to be done and told that the power steering fluid smelled burnt and did I want the system cleaned and fluid replaced. I asked when this was supposed to be done and was told around 50 thousand miles and my Civic had 88 thousand miles on it. So my bill was $80 more that I expected.Also I change oil every three thousand miles and ask the guys to put that on the reminder sticker but the last three time that has not happened. The good news is that I like this dealership very much !! Vern Frisby More
We own two Honda automobiles and the service department at Don Ayres is the textbook example of outstanding customer service. All the service people there are very friendly and helpful. I am especially p at Don Ayres is the textbook example of outstanding customer service. All the service people there are very friendly and helpful. I am especially pleased with the service adviser Doug Settle, however they are all excellent. Just as important is that their work is first-rate. They have always correctly diagnosed and fixed problems the first time. I never feel they are trying to rip me off. In fact sometimes they will bring to my attention a problem that does not need to be repaired immediately, but rather should just be monitored. In other words they don't recommend to get something fixed right away unless it is absolutely necessary. We could not be any more happier with the service department and would recommend them to anyone. We will keep buying Hondas and getting them serviced at Don Ayres. More