Don Ayres Honda - Service Center

My husband and I have owned Hondas since 1981 and Don Ayres Honda has been our dealer and service provider. We've always received excellent service. I have worked with and known Doug Settle for a long ti Ayres Honda has been our dealer and service provider. We've always received excellent service. I have worked with and known Doug Settle for a long time and he has always made sure we are treated like we are his best and only customers. He is such a positive asset as Service Manager of Don Ayres Honda. I have also worked with Jay and he also has treated us well and makes sure we are aware of the cost of maintenance (we've really never had any major repairs with our Hondas). The newer service men are being trained as good customer service reps. More

service was great, price was the best, technicians were helpful and welcomed my family, the area was clean and the overall experience make me drive 70 mile one way to get my service done in Fort Wayne. helpful and welcomed my family, the area was clean and the overall experience make me drive 70 mile one way to get my service done in Fort Wayne. More

Excellant service each and everytime continues to bring us back to Don Ayres. We have purchased three Honds there and the service is one of the greatest reason. us back to Don Ayres. We have purchased three Honds there and the service is one of the greatest reason. More

We are so pleased with Don Ayres Honda. They run a first class operation! its a joy to go in there to have our vehicles serviced. Everyone is friendly. Their place is so clean! We drive 1 hour to take ou class operation! its a joy to go in there to have our vehicles serviced. Everyone is friendly. Their place is so clean! We drive 1 hour to take our vehicles there. More

My experience with the service department and everyone at Don Ayres is always exceedingly satisfactory.I never dread making the appointment because your service and sales reps are always friendly and knowled Don Ayres is always exceedingly satisfactory.I never dread making the appointment because your service and sales reps are always friendly and knowledgable. They also get me in and out with minimal time loss. They keep me informed on what service will be done on my lease vehicle and what will be needed at the next service appointment, which is really helpful in these economic times. I will be back if in the future I require a replacement vehicle and will always recommend Don Ayres to my friends and business associates if they ever need a reliable car dealer. Thank you all for doing such a wonderful job! More

We have always been greeted with a smile; sometimes even with our door being opened for us. Numerous times our vehicle problem was fixed right in the bay w/o cost. The staff seems quite knowledable about with our door being opened for us. Numerous times our vehicle problem was fixed right in the bay w/o cost. The staff seems quite knowledable about problems shared and possible solutions. It also helps to be asked about a car wash and we often are. In all the many years that we have brought our vehicles to the service center we can count on less than one hand problems with the service. We actually look forward to bringing our car in and have not found another dealer's service center to be that friendly and helpful. Please keep up the good work!!!!!!!!!!!!!!!!!!!!!!! And don't let Doug go-----he's great for you and us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Some mention was made in the materials as we purchased about a "key chain" service fob. None has been provided tho I inquired of the salesman and the service rep on 7-5-11. Is the fob necessary or desir about a "key chain" service fob. None has been provided tho I inquired of the salesman and the service rep on 7-5-11. Is the fob necessary or desirable? More

Don Ayres has the most cost effective price for an oil change! They also honor appointments and stick to the time allotted. I will remain a loyal customer. change! They also honor appointments and stick to the time allotted. I will remain a loyal customer. More

These men are wonderful! They have always gone out of their way to make sure that I am happy with my Hondas. I have purchased 4 HOndas at Don Ayres. I was ready to give back my 2007 Accord due to a noise their way to make sure that I am happy with my Hondas. I have purchased 4 HOndas at Don Ayres. I was ready to give back my 2007 Accord due to a noise in the front drivers side window that was really bothering me. Doug spent time figuring out where the noise was coming from and fixed it! He even worked me in to get it fixed before I took a trip....in his words "so I wouldn't have to hear it on the drive". That is true customer service with care! I can't say enough about the service I have gotten from Doug and the rest of the men there. I would never go any place else in Fort Wayne! I'm moving to Iowa in July 2011 and I am concerned about what kind of service I will get there. I may come back here for some of it when I visit family here. More

I have taken my vehicles to Don Ayres for the past 15 years for service. I have dealt with Kevin for quite some time and he has always been extremely good to work with. He is knowlegeable and has alwaw years for service. I have dealt with Kevin for quite some time and he has always been extremely good to work with. He is knowlegeable and has alwawys communicated the necessary maintenance that needed to be done. He has always followed through as promised. The quality of work has been good. More