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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,158 Reviews

2,158 Reviews of Don Ayres Honda - Service Center

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August 02, 2014

Excellent In and out quickly - great service as usual. Always trust this dealership and their service. Have been coming here for more than 15 years and will c More

by mindy.g.zielke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
Aug 05, 2014 -

Don Ayres Honda responded

Mindy, Thank you for being such a loyal customer. We appreciate the opportunity to serve you and look forward to doing so for many years to come. I'll be sure to share your review with Troy. John Watkins Business Improvement Manager

July 31, 2014

Quality Staff Knowledgeable, friendly and easy to work with staff makes one feel comfortable at the dealership. Though I was primarily at the dealership for servic More

by linnie58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Johnson
Aug 05, 2014 -

Don Ayres Honda responded

Thank you for taking the time to let us know about your recent visit. I'm glad to hear that you found our staff friendly and easy to work with. I'll be sure you share your review with all of them. Thank you for your business and we look forward to seeing you again. John Watkins Business Improvement Manager

July 28, 2014

Super Service I was able to make an appointment for an oil change and tire rotation on my 2012 CR-V that easily fit my schedule. Troy was, as always, very friendly More

by nanhitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
July 28, 2014

Outstanding Service Experience Absolutely great service experience; Doug was clear about everything that needed to be done and what the prices would be without pressuring me into mo More

by CR-Ver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Waltz
Jul 28, 2014 -

Don Ayres Honda responded

Thank you for taking the time to give us your feedback. We always appreciate hearing from happy customers. I agree, Doug does an excellent job of keeping customers informed and giving them options. I'll be sure to let him see your review.

July 26, 2014

Service Review Jeremy always provides excellent customer service. He is a valuable asset to the service department. He is one of the reasons we enjoy owning a Hon More

by iloveretro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 18, 2014

service visit Very good. In and out for the service and a comfortable area to wait for the service. Pleasant conversation with Charles at the start and end of t More

by 43543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2014 -

Don Ayres Honda responded

Thank you for taking the time to complete a review. We always appreciate hearing from our customers and we are grateful for the opportunity to serve you.

July 14, 2014

excellent customer service I recently brought in our 2012 Honda Civic to their service dept because some underbody parts were damaged when my wife drove off the road. We did no More

by edlchiang62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2014 -

Don Ayres Honda responded

Thank you for your honest feedback. I'm glad to hear we were able to get your Civic back in one piece quickly and conveniently. Chuck always does a great job with customers and I'll make sure to share your review with him. Thank you for your business and we look forward to seeing you again.

July 10, 2014

Quick and Painless Ben Rose guided me through the process and provided additional information outside of my oil change that I asked him about. Definitely cares about his More

by Nick McCollum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rose
Jul 11, 2014 -

Don Ayres Honda responded

Hello Nick, Thank you for taking the time to give us your feedback. You're right, Ben really does care about his customers and it shows. I will be sure that he sees your review. Thank you for your business. John

July 07, 2014

First oil change since purchasing our car; they changed an interior light too at no cost. More

by shaggard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Waltz
June 30, 2014

great employee I come into this dealer because of Jeremy Sullivan He gives me excellant service and is nice something you do not get every where. I trust him and he More

by Bruns654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2014 -

Don Ayres Honda responded

Thank you very much for taking the time to give us your honest feedback. It is always nice to hear from our customers. Jeremy is a great asset to our team and I will make sure he sees your review.

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