Don Ayres Honda - Service Center

The dealership was very timely in getting my car scheduled and worked on. The drop off area is inside, out of the weather, the waiting area was clean, with the option of TV viewing, internet with wo scheduled and worked on. The drop off area is inside, out of the weather, the waiting area was clean, with the option of TV viewing, internet with work space and comfortable chairs for reading. They had a variety of magazines to choice from if you didn't have your own reading material and they also had a child size table and chairs for small kids. The work was done on time and the cost was reasonable. I have been dealing with this dealership since 1991 and would highly recommend it to anyone. More

Always have a feeling of confidence that I am being well informed and treated fairly with regard to any service work. It is good to be able to rely on that. informed and treated fairly with regard to any service work. It is good to be able to rely on that. More

Check helped us install new batter and check for possible battery drainage as a 100 month battery died prematurely; we purchased the element as a certified vehicle but certified does not cover battery or tir battery drainage as a 100 month battery died prematurely; we purchased the element as a certified vehicle but certified does not cover battery or tires, 2 things the car really needs we find later More

Everytime I have service work done at Don Ayres Honda, I am so pleased. The service personel are very friendly, helpful. courteous and usually go out of their way to make sure everything was satisfactory. D am so pleased. The service personel are very friendly, helpful. courteous and usually go out of their way to make sure everything was satisfactory. Doug Settle is a gem, always friendly and helpful. I tell everyone I can about how pleased I am with the service department here and the people who work in it. We are very fortunate to have such a quality dealership in ft. Wayne. More

doug settle is always very helpful....he goes above and beyond the "call of duty" I highly recomend him...always pleasant and professional. we will continue to have our honda taken care of by him beyond the "call of duty" I highly recomend him...always pleasant and professional. we will continue to have our honda taken care of by him More

A pleasure to do business with. Very accomadating to my time schedule. When ever I have service done on my two Honda vehicles, there is never an unsuspected surprise. Such as 'you need this done' or, we fo time schedule. When ever I have service done on my two Honda vehicles, there is never an unsuspected surprise. Such as 'you need this done' or, we found this that needs replaced. By following Honda's preventive service schedule, an owner pretty much eliminates those hidden problems that can pop up unexpectedly. I have never had to take a vehicle back because something that was done to the car was incomplete. I just have a peace of mind that everything is done correctly whenever I have my vehicles serviced at Don Ayres Honda. More

We went in for an oil change on our Element. We've always been happy with their price/service. First, we DID NOT have an appointment and they were VERY nice/professional...said it would be a 60-90 minute wa been happy with their price/service. First, we DID NOT have an appointment and they were VERY nice/professional...said it would be a 60-90 minute wait...but we had time, so okay. To "pass time" we took a look at the new cars. Bill and my fiancee were shooting the breeze, while I checked out new 2012 Civic LX. I was asking Bill lots of questions and he was quite informative. By now, my fiancee was liking this car. What we REALLY appreciated was the "no pressure" approach of Bill. Unbeknownst to him, we had been checking out the Corolla, the Elantra, and many others. So we took a test drive. I liked it. It's quiet, the gas mileage is great, and it's a HONDA. What sealed the deal was the 0.9% financing. THANKS Bill for your professionalism, knowledge, and MOST of all, not the "IN YER FACE" approach! It was an enjoyable experience. THANK-YOU! More

This was my first experience with your company. Previously, my car was being serviced at Kelley and I was no longer happy with their service. I believe that they were inflating their prices. They Previously, my car was being serviced at Kelley and I was no longer happy with their service. I believe that they were inflating their prices. They wanted to charge me $100 more than what you charged me to change the gearshift lightbulb. Kevin was very attentive and so that everything was done as I asked. He consulted with me on additional service that needed to be completed. Overall, a very positive experience. Thank you. More

I had very good customer service; however, I thought it took a lot longer than I expected. I had an appointment and was just getting the oil changed and tires rotated at it took 1 1/2 hours. Besides the took a lot longer than I expected. I had an appointment and was just getting the oil changed and tires rotated at it took 1 1/2 hours. Besides the wait everything was great. More

We have been Honda owners since the 1970s. We keep coming back because of the quality of the vehicles and the quality of the SERVICE ! We spend a fortune on maintenance. back because of the quality of the vehicles and the quality of the SERVICE ! We spend a fortune on maintenance. More