2,111 Reviews of Don Ayres Honda - Service Center
I was very pleased with the level of services I received. Courtney was very helpful and explained everything clearly and answered all of my many questions. I have been a customer for many years and always ha Courtney was very helpful and explained everything clearly and answered all of my many questions. I have been a customer for many years and always have good service! More
Danien was great today for service of our cr v hybrid. Prompt polite informative He Informed us about what to expect for our next appt. He even took & picked me up from my hair appt! Prompt polite informative He Informed us about what to expect for our next appt. He even took & picked me up from my hair appt! More
My service advisor Dillon Steenport is phenomenal. Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you! Also, t Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you! Also, the newly remodel showroom, service bays and waiting areas are wonderful - spacious modern and comfortable. Don Ayres is top notch! Thank you! More
The remodeled facilities are an excellent update with comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. More
I would like my service issue resolved. As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled a As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled an appt for 9:30 this morning and at that time was told it would take 1 1/2 hrs to get the keyfob programmed. When I arrived this morning, Dillon said it would take 2 hrs. I sat in the waiting room from 9:30-12:25 waiting for the car to be ready. Nobody ever came to check or report on the progress. I was told when I approached Dillon that the service tech had problems getting it programmed. When I got home, I looked at the invoice and it stated the car was ready at 10:55. I sat for an extra 90 minutes for someone to get me and nothing. Totally inexcusable that my time isn't valuable. As I write, I'm still waiting for a callback from Kevin 50 minutes later. Carol Harkins Invoice #991862 More
Personable, professional, reassuring. They have always taken good care of me as a customer and of my vehicles. They have always taken good care of me as a customer and of my vehicles. More