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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,131 Reviews

2,133 Reviews of Don Ayres Honda - Service Center

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March 19, 2025

Very open and comfortable place to stay while car is being serviced. Very clean too! More

by pjs3006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Addison had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 18, 2025

They got me in really quick and out really fast when no one would even look at my car More

by mattrojas22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dillion and our team, and we look forward to working with you again.

March 17, 2025

I was very happy with my experience. Courtney was SO friendly, informative, and helpful. My wait was pleasant enough, but I was disappointed that the shuttle never came, I could have don More

by Yarnelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Don Ayres Honda responded

Yarnelle, Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Courtney and our team were able to help, and we hope to see you again!

March 15, 2025

Dillon was great and very helpful. It did take quite a while for an oil change though. More

by dnihiser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Dillon here at Don Ayres Honda.

March 13, 2025

I'm always pleased with the service advisors at Don Ayres, but I was particularly impressed with my most recent advisor, Zoe Landmeier. I was grumbling that I could never tell from the website what ser More

by rbpettit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe Landmeier
Mar 13, 2025 -

Don Ayres Honda responded

Thank you! Zoe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 10, 2025

I brought my crv in for an oil change. Everything went fine and Connor was very helpful. More

by mrh0857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Connor met your expectations. Thank you for choosing Don Ayres Honda. We look forward to having you as a valued customer for many years to come!

March 06, 2025

Addison was great. He discussed what my car needed, gave me the pricing, and performed the services. He was very thorough. He texted me when it was finished and gave More

by Kwf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Addison here at Don Ayres Honda.

March 06, 2025

Love the new showroom and car repair shop. Customer service is GREAT! I love my Honda CR-V and I have had several. More

by barb.mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Djurdjevich
Mar 06, 2025 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Barb, please let us know.

February 28, 2025

Had a great visit for my oil change. Dainan is great to work with!! Tells me what I need to do at my next visit More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Don Ayres Honda responded

Thank you, Bonnie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dainen here at Don Ayres Honda.

February 27, 2025

Dillon is such a good service technician. I appreciate his honesty, friendliness, and helpfulness. The waiting area is very inviting, comfortable, and bright. I love all the incredible staff More

by dennisbeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Don Ayres Honda responded

Thank you for the kind words for Dillon and our service department, Dennis! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.