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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,051 Reviews

2,051 Reviews of Don Ayres Honda - Service Center

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November 02, 2011

I think that the standard service time charged is too high. I feel that in most cases my service is completed in a shorter amount of time. Because of the shorter service time I feel that in general, my More

by nancymtb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Jay, Dave S., Troy Johnson
November 02, 2011

Doug and Dave have been very helpful and have gone out of their way to provide excellent service EVERY time we come in for service. We always bring all our cars for service to them as they are always honest More

by psheean
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Settle - Dave Steenport
October 31, 2011

I have been to the dealer twice about warranty items and service. they have always been very helpful. They have always competed whats need to be done and have been very friendly. More

by larrysauter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hyland
October 26, 2011

always have an opening (oil change) whenever i call within a reasonalble amount of time. service is superb and they keep me updated on any upcoming repairs i will be needing. friendly and courteous. d More

by Eve Sauve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jeremy
October 19, 2011

I have been using Don Ayres Honda service for 21 years now. I find them helpful and reliable and I have never had a quality issue. More

by W Brian Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Settle, Jay (?)
October 19, 2011

always great service, that is why I have a 2 Honda, had always great service, that is why I have a 2 Honda, had bought a used honda out of town, service checked over while it was giving an oil change and More

by bob4757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
October 17, 2011

This visit was awesome.....it was scheduled but I was called by my 'name', everyone was polite, the time was short and the review of my service call explained face to face. I really enjoyed the experienc More

by johnbl01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don't recall at this time - Service
October 10, 2011

Doug Settle is the Service Manager at Don Ayers Honda. Doug is absolutely the best Service Manager we have ever worked with. He goes above and beyond and is a terrific asset to Don Ayers Honda. More

by CherylA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Settle
October 06, 2011

Love Don Ayres but can't say the same thing for my new Honda ! I would definitely recommend Don Ayres but not American Honda, thank goodness Don Ayres service is so goood because because my Honda is not s More

by 1st Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Johnson & Doug Settle, Troy Johnson
September 30, 2011

I have had nothing but great customer service from Honda Service at this location. Jeremy and Doug have been very helpful with any issues I may have and never make me feel my concerns are not valid. They More

by Majenica02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy and Doug (usually)
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