Don Ayres Honda - Service Center

I have had cars serviced at Don Ayres Pontiac/GMC, now Honda, for over seven years. I have always been completely satisfied with their service, especially with how Kevin Capelli takes care of me. Honda, for over seven years. I have always been completely satisfied with their service, especially with how Kevin Capelli takes care of me. More

I picked a bad time to come without an appointment, what i did like was his honesty telling me exactly how long it would take. I would like to see a fast oil and lube section. the service was great and the i did like was his honesty telling me exactly how long it would take. I would like to see a fast oil and lube section. the service was great and the job was finished before the time alotted. More

Don Ayers service center has the greatest employees. I have never once ever had any problems with them and their service. Everyone is so nice and the oil change there is probably the cheapest that I have have never once ever had any problems with them and their service. Everyone is so nice and the oil change there is probably the cheapest that I have ever heard of. I would feel comfortable letting my wife go there alone for something and know she isn't going to be treated unfairly, to me that is important. More

The price of the oil change is terrific! The service was so great that I came home and told my wife I was treated like royalty. Great job! so great that I came home and told my wife I was treated like royalty. Great job! More

During a routine service visit I was given the opportunity of a FREE check of my 2000 Honda CRV systems. The resulting inspection showed that the front brake pads were in need of replacement, the opportunity of a FREE check of my 2000 Honda CRV systems. The resulting inspection showed that the front brake pads were in need of replacement, the power steering fluid needed flushing, and the engine air cleaner needed replacement. Since I had enough time available, I had all of the needed work performed while I went to lunch without the need of an additional trip to the dealer. This saved me time and insured the continuing reliability of my wife's vehicle without an additional appointment and subsequent trip to the garage. I have purchased two new vehicles from Don Ayres Honda and have them both serviced at the dealership. The treatment I have received as a buyer and in service visits is superb and I recommend this dealership to others. More

I had ongoing issues with my SRS system, but once I brought up the issue in this forum, it was taken seriously and finally fixed. If you have a problem, I would suggest using this forum, as the dealer brought up the issue in this forum, it was taken seriously and finally fixed. If you have a problem, I would suggest using this forum, as the dealer obviously reads it. More

This is the first time I have been disappointed. I came in for an oil change. Immediately it was suggested I should have a 45000 mile check up. I asked what that cost..$429. I said that would have to in for an oil change. Immediately it was suggested I should have a 45000 mile check up. I asked what that cost..$429. I said that would have to wait until I planned ahead...next time. Had to explain for the third time (3 oil changes now) that we do not have the tires rotated because we purchased them elsewhere. Can this not be noted on our service record so they are not accidentally rotated at two different places? Other things are noted on the print outs. I asked for the car to be washed and was told they would do that. After the oil change, Chuck came in to tell me I needed the cabin filter replaced ($69.95) and the rear differential needed service ($44.95). Seemed to be that there was a lot of "additionals" going on all around me in the waiting area. I went ahead and had the rear differential serviced in addition to the oil change. After a lengthy wait, I walked out to my car to find that the oil level read out on the car had not been reset and the car had not been washed. I came back in to have someone set my oil level at 100%...I always watch that as well as the mileage on my CRV. I said nothing about not washing the vehicle because of the length of time I had been there. My husband and I have never taken our CRV anywhere but Don Ayres Honda. We change our oil every 3000 miles and have everything done there except the purchase of new tires. Hopefully this was just a calamity of happenings. A "heads up" when we are in there that there is a big expense to plan for in the next 3000 miles would be more than welcome. We like to pay cash for things! And hopefully time will be taken to reset the oil meter and wash the vehicle when asked instead of pushing through...after being there for over an hour and 20 minutes. More

I like dealing with your dealership. Being a female more times than not I feel taken advantage of or talked down to. I always leave there feeling good about my visit times than not I feel taken advantage of or talked down to. I always leave there feeling good about my visit More

Most times the service is very good but once in a while there is a problem, last service was for oil change, rotate tires and new air filter. After one and a half hours I deceided to see if I could find an there is a problem, last service was for oil change, rotate tires and new air filter. After one and a half hours I deceided to see if I could find any answers for the delay. I was told that time was lost when the air cleaner did not show up for the replacement. It would seem to me that the customer should not have to find out why to delay !! Most times I am very happy with the time of the service. $12.95 for an oil change is a great price, but $17.00 for tire is not a good price and the air filter was unreal. Vern Frisby More

WE HAVE BEEN DEALING WITH DON AYRES FOR YEARS AND HAVE ALWAYS BEEN TREATED GREAT. THE GUYS HAVE CONTINUED TO BE GREAT TO ME AFTER MY HUSBANDS PASSING. THEY ALWAYS ANSWER MY QUESTIONS. THANKS ALWAYS BEEN TREATED GREAT. THE GUYS HAVE CONTINUED TO BE GREAT TO ME AFTER MY HUSBANDS PASSING. THEY ALWAYS ANSWER MY QUESTIONS. THANKS More