Don Ayres Honda - Service Center

The 100 month battery in my Honda Odyssey died after 36 months. The Odyssey could not be started even after I charged the battery overnight. I removed the battery and brought it to Don Ayres Honda. To get months. The Odyssey could not be started even after I charged the battery overnight. I removed the battery and brought it to Don Ayres Honda. To get credit for the months remaining on my battery Ayres could have forced me to have my Odyssey towed to the dealership. Instead they let me have a new battery (with exchange) at the appropriately discounted price. I appreciate the Service and Parts Department people working together to solve this problem for me without making me jump through hoops. This is why I own two Hondas, and why Don Ayres handles almost of my parts and service work. More

The service department in very good. The new car sales department is very good. I bought a new honda here in 2008 and in 2010. I bought a used 2007 Civic from the used car department in March of this ye department is very good. I bought a new honda here in 2008 and in 2010. I bought a used 2007 Civic from the used car department in March of this year and I am very disapointed with the used car sales manager. He misled me about the certification of the car and he changed the numbers around on the sales agreement with the bottom line being the same. He seamed to try to confuse me. The used car sales manager did not introduce himself to me or speak to me during the entire process. When I bought the two new Hondas, the new car sales manager spoke to me both times. More

The men in the service department at Don Ayres Honda in Ft. Wayne, Indiana are so professional and friendly that it is actaully difficult to think about leaving this dealership to buy a different type of c Ft. Wayne, Indiana are so professional and friendly that it is actaully difficult to think about leaving this dealership to buy a different type of car. (I have 223,000 miles on my Honda Van that I bought new at this dealership 11 years ago - ALL of my service has been here). More

Whenever I call to schedule service they always make it a friendly, easy experience. I love the fact that I can drop off my car in the morning and take the shuttle to work. Then they pick me up when the car friendly, easy experience. I love the fact that I can drop off my car in the morning and take the shuttle to work. Then they pick me up when the car is ready. That means I get my car serviced when it needs to get serviced. Also, the prices are very reasonable; as a single mother that means a lot to me too. And if that wasn't enough, they will wash my car for me too - what a great place! More

Everytime I need service on my Honda Accord, I always get it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell More

I feel confident that I will receive the service promised. I especially appreciate Doug and his service staff who are friendly and not pushy as service persons in other dealerships have been. promised. I especially appreciate Doug and his service staff who are friendly and not pushy as service persons in other dealerships have been. More

I feel very comfortable at Don Ayres when I have service done. I am very confident in their ability. I am always treated with utmost courtesy. The next time I have service though, I will be more scrutiniz done. I am very confident in their ability. I am always treated with utmost courtesy. The next time I have service though, I will be more scrutinizing about what is done in the package. For instance, I have new tires and get them rotated for free at Tire Barn after I have my oil changed at Don Ayres. I did not need to pay for Don Ayres to rotate my tires. I think it should be taken out of the package since every tire place rotates for free. I could even get my brakes inspected for free at the place I got the brakes. I would suggest that the package be a la carte and have the person check off a list. More

We have been going to Don Ayres for years. Mainly service, but recently purchased a 2010 Accord. Our 5th Honda. We trust your service department. They explain what they are doing and do only wh service, but recently purchased a 2010 Accord. Our 5th Honda. We trust your service department. They explain what they are doing and do only what is needed. When we drive out of your lot...we know is was done correctly and that is 1 less thing to worry about! More

I have been a long-time customer of this dealership, both as a new car buyer and a service customer. My experience has always been very positive. I wish all businesses with which I deal had the same degree o as a new car buyer and a service customer. My experience has always been very positive. I wish all businesses with which I deal had the same degree of customer-friendly attitude. More

I had my 20 year old daughter take my car in for an oil change and she said the gentleman she dealt with was very short with her and when he stated the problem might be a leak in the oil pan she told him I change and she said the gentleman she dealt with was very short with her and when he stated the problem might be a leak in the oil pan she told him I had just had that fixed and he said "When?" Well she wasn't sure of the date but I have always had my service done at Don Ayers so why did he not go look it up on the computer? She said he was unhappy with her the minute she stopped in without an appt. and made her feel she was not welcome there. I told her next time to find Doug or Jay since I have been coming there since I purchased my first Honda in 1988. I will be sure and bring in my car myself next time in order to make sure that I get my questions answered without an attitude. I thought it would be ok for my daughter to bring it in since it was just an oil change, but I guessed wrong! More