Don Ayres Honda - Service Center

While visiting family in Fort Wayne I noticed one of my headlights was out so I called to see if I could get it replaced before driving home to New Hampshire. Even though the schedule was full I was told headlights was out so I called to see if I could get it replaced before driving home to New Hampshire. Even though the schedule was full I was told on the phone to come into service and they would squeeze me in. To my surprise when I showed up the next morning I was immediately called into the service bay and my light was fixed within the time it took to pay for the part. Wow what wonderful service, and friendly to! Thank you! More

Though the service representative (Jay) was unable to contact me by telephone to get my approval to resurface the brake rotors on my 2000 Honda CRV, the service manager (Doug) told him that I would appro contact me by telephone to get my approval to resurface the brake rotors on my 2000 Honda CRV, the service manager (Doug) told him that I would approve the necessary repair. This allowed me to get my car back about two hours sooner than if they waited to get my explicit approval before beginning the brake work. This kind of trust and relationship is the result of having purchased and maintained three Honda cars at Ayres Honda in the last twelve years. I have also recommended Ayres dealership to my friends who have also purchased cars. More

Ben was very helpful. Answered all my questions and explained what I asked to me. I was a little early, but they took me in with no problems and treated me with much respect. I have always been very explained what I asked to me. I was a little early, but they took me in with no problems and treated me with much respect. I have always been very happy with my services at both the Honda dealer in Fort Wayne and the one I go to in Tucson, AZ. when I'm out there. I have friends who I highly recommend your dealership to, and they have purchased a van from you several months ago. Your dealership is clean and friendly and services are great. More

Great job - very friendly, and time efficient. I needed the repair within a certain time frame and it was done early. While I waited I talked with the sales staff and they were very informative. Great jo the repair within a certain time frame and it was done early. While I waited I talked with the sales staff and they were very informative. Great job. More

From the moment I pulled in it was a great experience. From the gentleman in the parking lot who greeted me to Mark explaining everything in detail about the service & asking if I had questions,the very f From the gentleman in the parking lot who greeted me to Mark explaining everything in detail about the service & asking if I had questions,the very friendly cashier who rang me up and getting into my nicely washed car. And let me not forget to mention the great price!! Don Ayres is stellar and I have recommended numerous friends and family! More

Friendly greeting on arrival. I was immediately connected with my service advisor. He discussed with me all of the things that should be done and the length of time it would take. He called me wi connected with my service advisor. He discussed with me all of the things that should be done and the length of time it would take. He called me with a few additional things that were found that should be added and explained how much longer it would take. He communicated very well and the experience was great. More

I came in for an oil change, and a noise in the front end. When they couldn't see anything wrong, I asked him to please drive it; he did, and found the problem. They fixed it that very day! I was thrille end. When they couldn't see anything wrong, I asked him to please drive it; he did, and found the problem. They fixed it that very day! I was thrilled. And it cost even less than the quote he gave me. (He did forget to replace my windshield wipers but that's not so important to me). I really appreciated the service I got and the time he took to explain to me what he did, and why. I will definitely come back, and will refer others as well, if the topic arises. More

First service on our new CR-V. All was great except the car wash they provided (free with the OLF). If was so badly water stained I took it straight to get it washed as it was not presentable. Other than car wash they provided (free with the OLF). If was so badly water stained I took it straight to get it washed as it was not presentable. Other than that all was great! More

Have always been courteous, friendly and honest. Have assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer t assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer to pay less. More

Doug Settle always makes me feel like I am the only client he has that day. I actually look forward to going to get my car serviced! He does a nice job of demanding such service through his employees a client he has that day. I actually look forward to going to get my car serviced! He does a nice job of demanding such service through his employees as well. There is no question that besides Honda reliability, Doug and his team are the main reasons we buy new Hondas at Don Ayres. Keep up the great work !!! More