2,052 Reviews of Don Ayres Honda - Service Center
Sure glad that Andy sold me on the Accord because it is the best car I have ever owned. And it is a pleasure to work with Jay as he is the only guy I feel comfortable handling all my cars care. the best car I have ever owned. And it is a pleasure to work with Jay as he is the only guy I feel comfortable handling all my cars care. More
Can't beat a $13 oil change. Despite arriving more than half an hour early for my appointment, and stating that I didn't mind waiting til my scheduled time, Ben got my vehicle right in and on my way q than half an hour early for my appointment, and stating that I didn't mind waiting til my scheduled time, Ben got my vehicle right in and on my way quickly. Hard to argue with that type of service. More
As with all the service visits that we have had to perform normal routine maintenance issues, such as oil changes, or regular scheduled maintenance, we have always been treated with a smile and excell perform normal routine maintenance issues, such as oil changes, or regular scheduled maintenance, we have always been treated with a smile and excellent customer relations, by both Troy and Jay. They are a very positive influence in your service department, and should be recognized for that ! They rating of good is simply because I know that the work needs to be done and is definitely saving money in the long run due to possible issues that could arise, but it is an expense ! More
The service technician did a good job of updating me on the vehicle and handled all aspects of the transaction even the payment process. Excellent job, the vehicle and handled all aspects of the transaction even the payment process. Excellent job, More
Jeremy, was extremely courteous and very detailed in explaining what exactly they did to our Honda. He reassured me they did everything possible to make sure all is running well. This is our first Hon explaining what exactly they did to our Honda. He reassured me they did everything possible to make sure all is running well. This is our first Honda and do not know quite what to expect with different stuff. He did not treat us like we were crazy. He took his time in putting in the computer exactly what needed to be checked and how we explained any noises etc. This is the best experience from any dealership in town to deal with. They are very knowledgeable and very polite to the customers. When we go back for routine stuff, Jeremy Sullivan would be the one I would want for my customer service tech. Tamara Folkner More
I had a long service scheduled for my car and everyone made it go very smoothly and efficiently. Communication was great from the beginning until the end and it is great that you can check out now with th made it go very smoothly and efficiently. Communication was great from the beginning until the end and it is great that you can check out now with the service advisor, thanks. More
I have always been true to American products and have always purchased the "big 3" domestics. My son recently purchased a Honda and I have heard a lot of the quality that goes into a Honda so I thought always purchased the "big 3" domestics. My son recently purchased a Honda and I have heard a lot of the quality that goes into a Honda so I thought that I would give them a chance. This is my first Honda automobile so I wanted to bring it to the Honda professionals to be serviced. I was very impressed with your service department in regards to the incoming processing of my needs, the comfortable waiting room, and the courtesy that I received from everyone. I hope the ownership and longevity of my first Honda automobile willing be equally satisfying throughout the years. More
I had an issue not normal service to address and Doug was extremely customer focused with my situation. My problems were resolved quickly and with courtesy. As I get older trust matters the most to me and extremely customer focused with my situation. My problems were resolved quickly and with courtesy. As I get older trust matters the most to me and I trust Don Ayres for buying and servicing. More
WE TOOK OUR 2008 HONDA CIVIC IN BECAUSE THE A/C WASNT WORKING. THIS WAS NOT A SIMPLE REPAIR, IT TOOK A COUPLE OF WEEKS AND A LOT OF PHONE CALLS TO TECH SUPPORT. JAY HYLAND KEPT IN TOUCH WITH ME, WAS SYM WORKING. THIS WAS NOT A SIMPLE REPAIR, IT TOOK A COUPLE OF WEEKS AND A LOT OF PHONE CALLS TO TECH SUPPORT. JAY HYLAND KEPT IN TOUCH WITH ME, WAS SYMPATHETIC ABOUT IT TAKING SO LONG, AND KEPT WORKING ON THE CAR UNTIL THEY FOUND THE PROBLEM. THIS IS ONLY THE SECOND TIME WE HAVE HAD A MAJOR ISSUE WITH THIS CAR AND BOTH TIMES HONDA HAS SHOWN SUPERIOR CUSTOMER SERVICE. MY HUSBAND HAD BACK SURGERY AND WAS OFF WORK FOR SIX MONTHS, SO BUYING A NEW VEHICLE IS ON HOLD TEMPORARILY. WE WILL BE BUYING A NEW HONDA FROM DON AYRES SPECIFICALLY BECAUSE OF JAY HYLAND AND YOUR SERVICE DEPARTMENT. ITS RARE A COMPANY STANDS BEHIND ANY PRODUCT ANYMORE AND HONDA DOES AN EXCELLENT JOB. THANK YOU SUE LEE More