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2,080 Reviews of Don Ayres Honda - Service Center
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October 20, 2014
We desired a top quality repair---and we got it at Don Ayres Our 2012 Ridgeline was damaged by a van that hit us the passenger side of the truck. This was a hard hit that damaged both doors and the back quarter Our 2012 Ridgeline was damaged by a van that hit us the passenger side of the truck. This was a hard hit that damaged both doors and the back quarter panel. Until then our Ridgeline still looked showroom new. Through our insurance we had several choices of where to have it repaired. We are happy we picked Don Ayres body shop. This was not an easy repair, but it looks like new again! Great service produced a great repair! More
by myname99999
Employees Worked With
Jody Talarico, Kevin Cox
October 17, 2014
Oil change I went in for an oil change. I was due for a 25k mile service which was supposedly only going to take an hour 15 minutes so we did that too. I spent a I went in for an oil change. I was due for a 25k mile service which was supposedly only going to take an hour 15 minutes so we did that too. I spent almost 3 hours at honda. Despite my unexpected wait time, Doug did keep checking back with us in the waiting area to update us on the progress. I definitely don't hold him responsible for the unexpected wait as I don't blame my waitress when my food is terrible. My main critique is that I just wish I would've known how long I would've been there because I would've gotten a ride as to not spend so long sitting in the waiting area. Regardless I know wait time can not always be predicted and of course I will be back when my Honda needs an oil change as I always get great customer service. More
by Imc_d
Employees Worked With
October 13, 2014
service review Extremely knowledgable friendly personnel at this dealership. Have been able to get service appointments when I wanted them and vehicle has always be Extremely knowledgable friendly personnel at this dealership. Have been able to get service appointments when I wanted them and vehicle has always been ready by the time I was told it would be More
by Eheibeck
Employees Worked With
Troy Johnson
October 13, 2014
Great place to do business I like the people that I deal with and the service department is one of the best in Fort Wayne and the service prices are very good. As nice as it is I like the people that I deal with and the service department is one of the best in Fort Wayne and the service prices are very good. As nice as it is to do business with Don Ayes, the customer waiting area really needs to be updated More
by vfrisby
October 09, 2014
Great Service I have always been completely satisfied w/ the service department at Don Ayres. Not only are the service techs knowledgeable and friendly, but the wo I have always been completely satisfied w/ the service department at Don Ayres. Not only are the service techs knowledgeable and friendly, but the work is quick and done right the first time. Their waiting area is equipped with a TV, phone charging stations and free beverages. The whole experience is pleasant and I never feel like it is an inconvenience. I would recommend them to anyone. As far as sales go, I have always worked w/ Chris Demetriades and he has been great. He is always checking to see how I am doing and if I have any issues w/ my vehicle. He will go the extra mile to get me the deal I am looking for and he always does it w/ a positive attitude. Chris has been a pleasure to work with. More
by Courtney Muncie
October 07, 2014
Friendly with a smile Every time I come in for my oil change it is a quick and friendly. Always answer my questions I my have. I only had one problem with my last oil chang Every time I come in for my oil change it is a quick and friendly. Always answer my questions I my have. I only had one problem with my last oil change and that was who ever got in it moved my seat and did not change it back and turned off my lights from auto setting. Please do not touch unless you return to that setting. Thank you More
by slleedy
Employees Worked With
Ben Rose
October 06, 2014
Service and Used Care Saleman I just wanted to let you know the professionalism that has been expressed by my saleman of my CRV and the service department. They are kind and very w I just wanted to let you know the professionalism that has been expressed by my saleman of my CRV and the service department. They are kind and very willing to make your time important to them. I bought my very first vehicle after the passing of my husband, I was scared at first, but I was well pleased with my experience at this dealership. I have now purchased another CRV from them. I would recommend this dealership to my friends and family. More
by pspohr
Employees Worked With
Jeremy Todd, Darrin Bickel, Ben Rose
October 02, 2014
Service. Very friendly, prompt and good job. I would back again for service work. They are competitively priced and do a good job. They also wash your vehicle. Very friendly, prompt and good job. I would back again for service work. They are competitively priced and do a good job. They also wash your vehicle. More
by gdporsch
Employees Worked With
October 02, 2014
The Best Doug Settle is THE best customer oriented employee I've seen in years. I come from the service industry and understand what great service is. Doug Settle is THE best customer oriented employee I've seen in years. I come from the service industry and understand what great service is. More
by dmiller03091949
Employees Worked With
September 28, 2014
I love Don Ayres I have been a customer of Don Ayres for many years. We purchased 3 new vehicles from them and the excellent service is a big reason why. Everyone is I have been a customer of Don Ayres for many years. We purchased 3 new vehicles from them and the excellent service is a big reason why. Everyone is friendly and helpful. They have a very streamlined operation. When I get the oil changed, I barely get settled in the lounge and they are calling me to tell me the car is ready to go. More
by juliusfoshee
Employees Worked With
Troy Johnson
