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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews

2,052 Reviews of Don Ayres Honda - Service Center

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August 25, 2014

Service area excellence It is the personal relationship with the service team, particularly Charles Suter, that makes the difference. I know that when I contact Chuck, I can More

by jbkeller08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 25, 2014

2012 Honda CRV 15000 check up done and as usual the service was outstanding and all personnel that I came in contact with were friendly and professional. Also enjoye More

by Liz1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rose
Aug 25, 2014 -

Don Ayres Honda responded

Thank you for taking the time to complete an online review. I'm happy to hear that you found our staff friendly and professional. We appreciate your business and look forward to seeing you again. John Watkins Business Improvement Manager

August 19, 2014

Problematic? Hope not! This is the second issue I have had with Don Ayres Service. This time I only had the oil changed and since then I have had oil on your garage floor. More

by sormsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ben
August 13, 2014

85,0000 Mile Service for 2009 Honda Pilot Dillon was very kind, kept me up to date on what needed taken care of on my car. willingness to schedule multiple appts. to get everything taken care More

by lmarshall523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dillon
Aug 13, 2014 -

Don Ayres Honda responded

Thank you for taking the time to complete an online review. We definitely appreciate you taking the time to give us your feedback. I'll be sure to share your kind words with Dillon. Thank you for your business. John Watkins Business Improvement Manager

August 02, 2014

Excellent In and out quickly - great service as usual. Always trust this dealership and their service. Have been coming here for more than 15 years and will c More

by mindy.g.zielke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
Aug 05, 2014 -

Don Ayres Honda responded

Mindy, Thank you for being such a loyal customer. We appreciate the opportunity to serve you and look forward to doing so for many years to come. I'll be sure to share your review with Troy. John Watkins Business Improvement Manager

July 31, 2014

Quality Staff Knowledgeable, friendly and easy to work with staff makes one feel comfortable at the dealership. Though I was primarily at the dealership for servic More

by linnie58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Johnson
Aug 05, 2014 -

Don Ayres Honda responded

Thank you for taking the time to let us know about your recent visit. I'm glad to hear that you found our staff friendly and easy to work with. I'll be sure you share your review with all of them. Thank you for your business and we look forward to seeing you again. John Watkins Business Improvement Manager

July 28, 2014

Super Service I was able to make an appointment for an oil change and tire rotation on my 2012 CR-V that easily fit my schedule. Troy was, as always, very friendly More

by nanhitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
July 28, 2014

Outstanding Service Experience Absolutely great service experience; Doug was clear about everything that needed to be done and what the prices would be without pressuring me into mo More

by CR-Ver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Waltz
Jul 28, 2014 -

Don Ayres Honda responded

Thank you for taking the time to give us your feedback. We always appreciate hearing from happy customers. I agree, Doug does an excellent job of keeping customers informed and giving them options. I'll be sure to let him see your review.

July 26, 2014

Service Review Jeremy always provides excellent customer service. He is a valuable asset to the service department. He is one of the reasons we enjoy owning a Hon More

by iloveretro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 18, 2014

service visit Very good. In and out for the service and a comfortable area to wait for the service. Pleasant conversation with Charles at the start and end of t More

by 43543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2014 -

Don Ayres Honda responded

Thank you for taking the time to complete a review. We always appreciate hearing from our customers and we are grateful for the opportunity to serve you.

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