2,052 Reviews of Don Ayres Honda - Service Center
The Best Doug Settle is THE best customer oriented employee I've seen in years. I come from the service industry and understand what great service is. Doug Settle is THE best customer oriented employee I've seen in years. I come from the service industry and understand what great service is. More
I love Don Ayres I have been a customer of Don Ayres for many years. We purchased 3 new vehicles from them and the excellent service is a big reason why. Everyone is I have been a customer of Don Ayres for many years. We purchased 3 new vehicles from them and the excellent service is a big reason why. Everyone is friendly and helpful. They have a very streamlined operation. When I get the oil changed, I barely get settled in the lounge and they are calling me to tell me the car is ready to go. More
Honda Accord Ben Rose, was very professional and polite. I am very satisfied with the service that was provided. Ben stayed 15 minutes late to wait on me to get Ben Rose, was very professional and polite. I am very satisfied with the service that was provided. Ben stayed 15 minutes late to wait on me to get there to pick up my car. I thought that was above and beyond what was required of him. I will be back! More
Simply the best . . . Doug & Kevin are the only service employees that make me feel good about spending money on my Hondas. Their honest, integrity and attention to detail Doug & Kevin are the only service employees that make me feel good about spending money on my Hondas. Their honest, integrity and attention to detail are critical components of my repeat business @ Don Ayres. I look forward to visiting their Service dept and frequently find myself doing commercials for them when discussing in my social circles. The mechanics appear to be class act parts of the team. I would love the opportunity to meet some of them who work on my car. More
Don Ayres Honda Service My Husband and I have been loyal customers of Don Ayres Honda since 1973, starting with a Pontiac Ventura. Over the years we have purchased most of o My Husband and I have been loyal customers of Don Ayres Honda since 1973, starting with a Pontiac Ventura. Over the years we have purchased most of our vehicles from them. We currently own 2 Honda Accords, and honestly it is the only dealer we would ever consider. Jeremy Sullivan is an excellent Service Adviser and is always there with a smile to take care of us the second we pull into the garage area for service. Hands down, Don Ayres has the best service. Doug Settle, the service manager is also available within seconds if you have any questions or concerns. Recently, I had a first time ever, minor fender bender and the Don Ayres Body Shop fixed my car to perfection. I can't say enough good about this Service Center. More
Service rating I was very pleased with the service. Everyone was friendly and efficient. Ben did a nice job of explaining everything to me and letting me know what s I was very pleased with the service. Everyone was friendly and efficient. Ben did a nice job of explaining everything to me and letting me know what service I needed. More
Above and Beyond I am new to the Fort Wayne area and I took my 2012 Honda Civic for service for a first-time visit at Don Ayers. When I drove in for my appointment, I I am new to the Fort Wayne area and I took my 2012 Honda Civic for service for a first-time visit at Don Ayers. When I drove in for my appointment, I was helped immediately. My service representative, Ben Rose, did an excellent job of explaining everything that was required to service my car. In addition, I had an odd "scratch" on my car that I showed to him. He looked at it closely and said he didn't think it was a scratch. I had to wait for the service to be performed and it was done in a timely manner. When I went to pick up my car, to my great surprise and delight, Ben showed me that he had personally worked on and removed the "scratch" that I had showed to him before. That is what I consider going above and beyond what was required of him. To top it off, there was no charge; it was done out of courtesy. What a great attribute in an employee! Hope he gets a raise! It was a very pleasant experience. I highly recommend the service department at Don Ayers. With their excellent service, my Civic should last me a long time. More
Top notch service Recent service on fuel pump recall went great. Not experiencing any problems with repair. Repaired in less time than estimated. Great customer serv Recent service on fuel pump recall went great. Not experiencing any problems with repair. Repaired in less time than estimated. Great customer service with nice wait lounge. More
Review of CRV Don Ayers Honda has wonderful customer service, and a true passion for their customers and their jobs. I will recommend Don Ayers to others. Thank Don Ayers Honda has wonderful customer service, and a true passion for their customers and their jobs. I will recommend Don Ayers to others. Thank you! More
Awesome place to have my car worked on I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, ans I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, answers all your questions, even concerned about your day if bad or good. I told the guys i was moving they even wished us luck, and have a good safe trip. How many times has a total stranger come up to you and said that. The only thing is i am hoping i find a Dealership in florida half as good as Don Ayres, The service people and mechanics at Don Ayres is second to none. And i would recommend them if i come across anyone that needs there car worked on in Fort Wayne Indiana. More