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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews

2,052 Reviews of Don Ayres Honda - Service Center

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January 19, 2015

Great service I really enjoy working with Doug. He insures that I have the needed service done when it is time for the service. He tells me when I must definitely h More

by tbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 19, 2015

Oil change Work was done in a timely manner and Chuck was helpful as usual. The waiting area is pleasant and includes soda and coffee also newspaper More

by mailman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 19, 2015

Struts I was preparing for vacation and my vehicle had suspension problems. Service determined that I needed struts. Struts were not available that day and I More

by Jon Gnagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
January 19, 2015

Oil change Honda makes service appointments pain free. They explain everything they do and don't argue if you want to skip a scheduled maintenance until the nex More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rose
Jan 22, 2015 -

Don Ayres Honda responded

Thank you for completing an online review. We take pride in helping our customers plan maintenance on a schedule that works for them. We appreciate your business and look forward to serving you in the future. John Watkins Don Ayres Honda

January 15, 2015

"Always TOP Service Satisfaction" In my 12 plus years of Sales and Service with Honda, I've had nothing but Top Professional Care as a customer! Your Service Manager, Doug Settle, ha More

by e-mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Johnson
Jan 15, 2015 -

Don Ayres Honda responded

Thank you for the kind words. We love to hear that our team members are going the "extra mile". I'll be sure to share your review with Doug, Troy and our management team. Thank you for your business and we look forward to serving you for many years to come. John Watkins Don Ayres Honda

January 15, 2015

Great job. The Service Department is the primary reason why we buy our Hondas from Don Ayres. The service team gets the job completed on time and recommends or s More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
January 13, 2015

New tires needed before winter Troy Johnson helped me select new tires for my 2012 Honda CR-V, gave me a good price for them, set up an appointment that was convenient for me, and w More

by nanhitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
Jan 13, 2015 -

Don Ayres Honda responded

Thank you for the kind words. It's always great to hear from our happy customers. I'll be sure to share your review with Troy and our management team. John Watkins Don Ayres Honda

January 09, 2015

Late on snowy cold night, I had flat tire And Andy Hitzemann helped me....First of all my vehicle is not a Honda and I did not purchase it at Don Ayres. I had the misfortune of having my righ More

by DavCor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jan 13, 2015 -

Don Ayres Honda responded

Thanks again for the kind words. We really appreciate you taking the time to voice your opinion. Andy is a true asset to our company and we are fortunate to have him. If there is ever anything else we can do for you, just let us know. John Watkins Don Ayres Honda

January 08, 2015

Extraordinary service We LOVE this dealership for many reasons but today I just wanted to thank the service department - especially Jeremy and his crew! My tire pressure l More

by Dianelmartin55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 13, 2015 -

Don Ayres Honda responded

Thank you for taking the time to complete an online review. It's always great to hear from our happy customers. I'll be sure to share your review with Jeremy and our management team. John Watkins Don Ayres Honda

January 07, 2015

Outstanding! I recently brought my Honda Element in to have my muffler replaced and for an airbag recall. I moved to Indiana this year, so I was unfamiliar with Do More

by SteveF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Waltz
Jan 13, 2015 -

Don Ayres Honda responded

Thank you for taking the time to complete an online review. I'm glad to hear that your service was "exceptional". We like that word. I assure you, we strive to provide an exceptional lever of service each and every time. Welcome to Indiana and we look forward to seeing you again. John Watkins Don Ayres Honda

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