Don Ayres Honda - Service Center

Total Satisfaction Don Ayres has been helpful in every facet of my experience from the sale to the new car orientation to the service. My Honda Accord exceeds my expect Don Ayres has been helpful in every facet of my experience from the sale to the new car orientation to the service. My Honda Accord exceeds my expectations. I am pleased with all aspects of the dealership. More

Helpful and attentive I appreciate Doug's customer service. He is helpful and attentive. He contacts me immediately if there is a change in what is needed for my pilot. I appreciate Doug's customer service. He is helpful and attentive. He contacts me immediately if there is a change in what is needed for my pilot. More

oil change & tire rotation I had a concern with the rotating of my tires. This concern was completely satisfied in a timely manner after I called to voice my concern. I had a concern with the rotating of my tires. This concern was completely satisfied in a timely manner after I called to voice my concern. More

fast and efficient service department The service team is always fast and efficient from basic oil changes to more complicated situations. the team always explains what they are seeing u The service team is always fast and efficient from basic oil changes to more complicated situations. the team always explains what they are seeing under the hood in easy to follow terms More

a very pleasant experience Very willing to go the extra mile to make your visit a positive one. This time i was in for my regular oil change ane tire rotation and i was in and Very willing to go the extra mile to make your visit a positive one. This time i was in for my regular oil change ane tire rotation and i was in and out in no time. when i purchased my car i REALLY appreciated the straight forward pricing- nothing makes me want to leave a dealership more than having a salesman track me down the moment i step on to the lot! My family and i actually named another dealership "the shark tank" because it was so bad! We just pulled into the lot and actually laughed because you could just see the sales people converging on us from all sides! (Just give a person a chance to look!) Thats where you are different! Your people are there if you need them but yet give you room to look! More

Quality workmanship at Don Ayres Honda My experience in the past 20 years has always been very positive. I find this dealer repair work of high-quality, done in a timely manner and concerne My experience in the past 20 years has always been very positive. I find this dealer repair work of high-quality, done in a timely manner and concerned and friendly people to work with. I will continue to use their business for repair and car purchases More

Excellent and trustworthy service I came to live in Fort Wayne briefly for a contract job and took my Honda Civic to this dealership several times for new tires, maintenance, and oil c I came to live in Fort Wayne briefly for a contract job and took my Honda Civic to this dealership several times for new tires, maintenance, and oil changes. Each time I visited, Doug Waltz and the personnel there ensured my car was taken care of (and at reasonable prices). Doug provided helpful suggestions that were honest and I never felt like he was just trying to sell me something. They provide excellent customer service and had I not moved away I would definitely continue to go there! More

Good First Experience Took our certified pre-owned CR V in (purchased from this dealership a month earlier) for a window repair, to get the A/C checked, and to get the low Took our certified pre-owned CR V in (purchased from this dealership a month earlier) for a window repair, to get the A/C checked, and to get the low fuel light looked at. They had to keep the vehicle overnight to repair the driver's side window. The A/C was working as it's supposed to, so the things we noticed (squeaking, puddle on the garage floor) are normal for this vehicle. They wanted us to bring the vehicle back to calibrate the low fuel indicator. When we were driving it home, the low fuel light clicked on at 13 miles until empty. The service person we dealt (Doug) with was great. More

Good Work Service was good. I used the shuttle service while my car was given its 30 K mi service. Everything was good. Serviceman helped install two cell phon Service was good. I used the shuttle service while my car was given its 30 K mi service. Everything was good. Serviceman helped install two cell phones Blue Tooth. More

Great Service This the best service department in northern Indiana they are a no none since fix it right the first time dealer . I have know Doug Settle for 14 ye This the best service department in northern Indiana they are a no none since fix it right the first time dealer . I have know Doug Settle for 14 years he is honest, fair and a all-round great guy!!!! More