Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews
Call Service Center (260) 484-0551

2,052 Reviews of Don Ayres Honda - Service Center

Sort by
February 22, 2024

Very professional attentive, explains bill, fair charges good place to maintain your Honda I would recommend them! More

by suzart37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

February 21, 2024

Addison was very helpful, he communicated well. He and the staff did an awesome job. No issues from the fix as of now. More

by jeff_rynearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Don Ayres Honda responded

Jeff, Thank you for taking the time to share your thoughts on working with Addison and our team. We're glad to hear we delivered such a great experience!

February 20, 2024

I’ve been coming to this dealership for a long time now and the service has always been 100%. More

by Red98643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 20, 2024

I wouldn’t let this place change the oil on my lawn mower. Their ‘experienced’ lube technician stripped the threads on my oil pan drain hole necessitating its replacement. Service advisor claimed it More

by Am5898
Recommend Dealer
No
Employees Worked With
Have no idea
Report | Print
Feb 23, 2024 -

Don Ayres Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 18, 2024

Zach was very courteous and helpful in getting my car fixed and working in the recall that was scheduled for a later date. He did a great job. More

by mosborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Report | Print
Feb 19, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. Zach and our team appreciate your business and hope to see you again soon!

February 18, 2024

Thorough explanation - Attentive to our questions - Prompt-Polite with a smile - No hassles-nice experience More

by mfmanore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe was excellent
Report | Print
Feb 19, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy, Zoe, and our team met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2024

Doug Settle is exceptional. I would not buy any vehicle except a Honda, as long as Doug is at Don Ayres Honda. I can always trust him to make sure my vehicle is properly servic More

by S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. Doug, Jeremy, and our team appreciate your business and hope to see you again soon!

February 17, 2024

Joe did great job of informing us of the service needed and recommendations. The pricing for some of the services performed seemed a little high. More

by gas_hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
Report | Print
Feb 19, 2024 -

Don Ayres Honda responded

We are very happy to hear Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2024

Just a pleasure to do business with Don Ayres and their team of Technician.Happy,Happy More

by charlesmelody_daggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

February 16, 2024

Service visit went well. Work was done satisfactorily and the needed parts were available. All my service work has been done at Don Ayers. More

by Dmahuren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

1
...
16
17
18
...
206