Don Ayres Honda - Service Center

A great place to get service work done. Jeremy is my service manager and he always pays attention to every detail I bring up. He see's to it that everything is taken care of when you pick up Jeremy is my service manager and he always pays attention to every detail I bring up. He see's to it that everything is taken care of when you pick up your vehicle. Dennis More

I GREATLY APPRECIATE Charles' "Customer is Valuable" service I wish to begin with saying my delay in doing review has no bearing on the excellent service I received back on October 20 & 21. This is all attri I wish to begin with saying my delay in doing review has no bearing on the excellent service I received back on October 20 & 21. This is all attributed to my conversations & service from Charles Suter. This began on October 20 when I explained to Charles what had been going on with my car since October 16. Naturally he couldn't really do anything till the car was towed and delivered by tow company. Charles advised me when the car arrived. Even though the appointment was scheduled for 10/21 Charles started addressing issues on 10/20. For that I am extremely grateful. This was at 3:15 PM. At 3:27 PM I received a call from Charles advising the green immobilizer light came on when he tried to start with key that came with tow truck driver. Charles made arrangements with Dave the shuttle driver to come to my residence to pickup the rest of keys I had in my possession. Again, good service by Don Ayres Honda as Dave the shuttle driver called to confirm when he would be arriving. At 5:12 PM Chuck advised none of the other 3 keys with key fob work. Charles stated he would get back to me next morning (10/21) 10/21 10:09 am Charles called to advise the immobilizer system had lost its memory on all the keys. He advised they would need to reprogram the immobilizer. He quoted me a price for time only - no parts. He confirmed I wanted them to run diagnostic. I asked him to replace batteries in key fobs and check left map light. 1:09 PM Charles advised the oxygen sensor was unplugged. Gave me pricing on balance of items above I had mentioned. I did not note the times of rest of the events that day but the shuttle driver picked me up, took me to Don Ayres and I picked up my car that was finally running again! After paying my bill and going to my car I discovered I had no radio channels. Charles very willingly came out to my car and obtained a code and went back in to dealership and looked up something on computer. He returned to my car and in a matter of moments I had all my radio channels back and was soon to be on my way in my car. I GREATLY APPRECIATE Charles' "Customer is Valuable" type of attitude. He was quite proficient in the way he began addressing issues the day car was delivered. If he had not been on top of things I realize I could have been yet another day without a car. He began addressing issues on 10/20 as soon as car was delivered and kept me updated with all issues. More

SRS light Our SRS light came on. Upon further investigation the driver seatbelt and sensor in the passenger seat needed to be replaced. Parts were ordered and n Our SRS light came on. Upon further investigation the driver seatbelt and sensor in the passenger seat needed to be replaced. Parts were ordered and next appointed made. After having the car almost all day found out not all parts were not there. Contacted Doug Settle who quickly stepped in and had a rental car for us within 30 min. After that Doug did further research into the problem. Discovered there was an alternative to replacing the sensor in the seat which was going to be expensive. We were able to get the van back the next day. We have been Honda owners for years and will continue to be. Would highly recommend Don Ayres to friends. Thank you for the excellent customer service. Sincerely Eric & Pam Lehman More

A great place to have your car serviced I was very impressed with the professionalism and cleanliness of the dealership.Ben my service adviser was very courteous and friendly. A very nice I was very impressed with the professionalism and cleanliness of the dealership.Ben my service adviser was very courteous and friendly. A very nice young man. More

Great Service Purchased our Honda in Florida and love it. We were in hopes of a good service team when we returned home in IN...............have been very pleased Purchased our Honda in Florida and love it. We were in hopes of a good service team when we returned home in IN...............have been very pleased with all services received. Always fast service with a smile!! No complaints here! Would recommend the service team to our friends with no reservations... More

Repair for a recall My Accord had a recall for its airbag, so I took it to Don Ayres. They had it fixed very quickly, and the staff was friendly & helpful My Accord had a recall for its airbag, so I took it to Don Ayres. They had it fixed very quickly, and the staff was friendly & helpful More

Spot on service! I had a low tire so I called service. They got me in, shuttled me home, called to tell me I had a nail in the tire. They fixed it no time and called w I had a low tire so I called service. They got me in, shuttled me home, called to tell me I had a nail in the tire. They fixed it no time and called when the car was ready. I called the shuttle service to take me back. They got me back to the service dept. quickly. Fast, friendly, efficient service all the way around. I am SO happy with my Honda and everyone I've dealt with since day one. Bar none! More

Always a good experience Over the past fifteen years, my husband and I have bought numerous Hondas (Se, Accords, CRVs) from the Don Ayes dealership. Everytime we plan to purc Over the past fifteen years, my husband and I have bought numerous Hondas (Se, Accords, CRVs) from the Don Ayes dealership. Everytime we plan to purchase a new vehicle, we do look around at other dealerships, but we always come back to the Honda brand and the Don Ayres dealership! We come back because of the outstanding, friendly service provided by every department. I want to say that our dealings with Doug Settle have always been exceptional. Doug has solved lots of issues for us and we are grateful for his expertise. He has a very strong work ethic and really, really cares about his customers. Charles Suter is our service manager for our cars. He is also top-notch: friendly, patient, and knowledgeable. The service on our cars is always done right. Problems are diagnosed correctly the first time and then taken care of without return visits. We appreciate the peace of mind which comes from being a member of the Don Ayres customer family!! More

Service The Timing was good and prices were good. People are always friendly. I would recommend this service department to anyone, I wish there was more of a The Timing was good and prices were good. People are always friendly. I would recommend this service department to anyone, I wish there was more of an option for walking in the service department. More

Outstanding Service Department I have purchased numerous Hondas from Don Ayres. The major factor in my decision to purchase from this dealership is the OUTSTANDING Service Departmen I have purchased numerous Hondas from Don Ayres. The major factor in my decision to purchase from this dealership is the OUTSTANDING Service Department managed by Doug Settle.... none finer! More