Don Ayres Honda - Service Center

Routine maintenance Ben Rose did a nice job during my recent routine maintenance visit. I mentioned a low tire pressure warning issue on the rear driver's side. They foun Ben Rose did a nice job during my recent routine maintenance visit. I mentioned a low tire pressure warning issue on the rear driver's side. They found that not only the tire i mentioned but also the passenger rear tire had a nail in each one. That is good service to a loyal customer. More

Excellent service from the service department! Ben - service writer and Doug - service manager BOTH provide excellent service. They respond timely and keep me updated appropriately during my appoin Ben - service writer and Doug - service manager BOTH provide excellent service. They respond timely and keep me updated appropriately during my appointments. I have confidence that they are looking out for me and what is best for my vehicle. I have returned here to purchase my vehicles because of the confidence I have in Bill Fenoglio to get me the best deal. More

Help With Recall Extension Recently I had my Honda Civic Hybrid serviced at Don Ayres Honda in Fort Wayne, Indiana. The customer service was outstanding, and the manager, Doug, Recently I had my Honda Civic Hybrid serviced at Don Ayres Honda in Fort Wayne, Indiana. The customer service was outstanding, and the manager, Doug, took the time out of his busy schedule to right a wrong for me and my husband. We were very happy with the outcome of the inquiry he made for us to the Honda Manufacturing Company on our behalf. I would recommend buying and servicing your car at Don Ayres! I plan on purchasing my next car there in the near future. Thanks to all! More

45k Service Oil change, tranny flush and intake cleaning. All good. The CRV runs like a top, but then that's what you would expect from a Honda! Oil change, tranny flush and intake cleaning. All good. The CRV runs like a top, but then that's what you would expect from a Honda! More

Good customer service Great service and value for my regular vehicle maintenance. Employees are helpful and friendly and go above and beyond to make sure my vehicle is serv Great service and value for my regular vehicle maintenance. Employees are helpful and friendly and go above and beyond to make sure my vehicle is serviced and I understand what was done and what needs to be done. More

Went in for scheduled oil change and more I went in for my scheduled oil change but the day before a light had appeared on my dash and the idle was very rough. When I arrived I explained all I went in for my scheduled oil change but the day before a light had appeared on my dash and the idle was very rough. When I arrived I explained all of this to Ben(who is always courteous). When Ben came to tell me things looked good on the van I asked about the light and the rough idle and was told "that was probably an oil change light and your service person didn't mention anything with the idle." When i paid and got in my van the light was still on so I went back in and asked about it and was told," well that must have been an engine light and that would be a $85 diagnostic fee plus whatever repair may be needed. You can schedule that through those doors or call in." Really? Why wasn't this addressed after I first mentioned it? I could have at least had the diagnostic done while I was there. I have had other service done and am usually quite satisfied but this was all frustrating to me. As soon as you pull in the bay the first thing they do is turn the ignition to write numbers down...the light was on and I mentioned it so a good service would be to mark it, note it and get back to me while I am waiting. More

Tony Vincent does a great job as our service advisor! He is very professional and knowledgeable. Greg and Kathy Lewis 2015 CRV and 2006 Ridgeline does a great job as our service advisor! He is very professional and knowledgeable. Greg and Kathy Lewis 2015 CRV and 2006 Ridgeline More

Car service Was very happy with my experience overall. My car was serviced in a timely manner and friendly technicians. Will continue to take my car here. Look Was very happy with my experience overall. My car was serviced in a timely manner and friendly technicians. Will continue to take my car here. Looks and runs great. More

Always great! Doug is very professional, very kind and is always willing to help out. Thanks Doug!!! We will continue to bring out accord here, as Doug is awesome! Doug is very professional, very kind and is always willing to help out. Thanks Doug!!! We will continue to bring out accord here, as Doug is awesome!!! More

Great service Overall they were very friendly. The service department will get you right in when you need it and usually the problem is fixed in a timely matter. Di Overall they were very friendly. The service department will get you right in when you need it and usually the problem is fixed in a timely matter. Dillion was very helpful. More