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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,156 Reviews
Call Service Center (260) 484-0551

2,156 Reviews of Don Ayres Honda - Service Center

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August 21, 2024

Great service, professional to all and caring. Like the new service expansion and looking forward to the new showroom! More

by ebstir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
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Aug 21, 2024 -

Don Ayres Honda responded

We are very happy to hear Daniel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2024

Great service and very much appreciated getting my oil changed. Daniel was exceptional and extremely helpful. More

by Colette Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
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Aug 21, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Colette, please let us know.

August 21, 2024

John and the staff in the service department have provided exceptional service in a professional and polite manner. More

by prestonrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
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Aug 21, 2024 -

Don Ayres Honda responded

Preston, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 21, 2024

I would definitely recommend this dealership to my friends and family. They got me in at the drop of the hat. More

by arwysong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

arwysong responded

Thank you,John D., You got me in right away for the awful sound effects in my wheel. Despite Dillon S. having a day off. I also appreciate Dillon S.

Aug 21, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 18, 2024

Dillion was excellent at keeping me updated throughout my service. It was easy and simple! Best part was the price was the price, no surprises. More

by JasonLeechVoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dillion met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 16, 2024

The service area has been over a year working on the area...very small room and no rest room. Was told oil change would ALWAYS BE $12.99..NOW ITS TRIPLED..I PAID OVER$1000.00 FOR WARRANTY INS.WAS TOLD I More

by mizair53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Don Ayres Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 15, 2024

Jeremy and the staff was on point with my needs. They greeted me quickly and verified all the work that I needed for this job. I was extremely happy with how they kept informed during the process. More

by Ed Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Don Ayres Honda responded

Thank you, Ed, for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Jeremy and our team were able to help, and we hope to see you again!

August 14, 2024

My appointment was right on time. The reception individual was friendly and welcoming. My service advisor (John) was exceptional. The wait was exactly as expected. All in all, a very More

by smd53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Didn't get his last name
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Aug 14, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 09, 2024

Service is always top notch. Always friendly. Personable and knowledgeable. They take good care of my car….and me. More

by Cathie Hannie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Cathie, and we hope to see you again!

August 08, 2024

Pretty good, but ninety minutes seems long to me for an oil change and inspection. More

by weakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and your patience.

Aug 12, 2024 -

weakley responded

I do think that Don Ayres should have a body shop. And if not, have a good one to recommend that is close to the 05 zip area.

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