2,053 Reviews of Don Ayres Honda - Service Center
Successful Continued Service The service department has continued to provide exceptional service. From the individuals in scheduling to the service department your employees have The service department has continued to provide exceptional service. From the individuals in scheduling to the service department your employees have provided prompt scheduling, experience service and successful determination for a variety of car services. I have been impressed with Doug and all of the former employees. No matter if it was a emergency service or "routine check up" service work has been prompt and helpful! We will continue to use your services. More
Service on my Accord Living out of town it is difficult and usually inconvenient to service my Accord at Don Ayers, but I prefer that. Recently I stopped by because I was Living out of town it is difficult and usually inconvenient to service my Accord at Don Ayers, but I prefer that. Recently I stopped by because I was in Ft. Wayne unexpectedly, and was able to service my car at once and wait on it. That was great, and Jeremy was very helpful and professional. More
Great service experience I arrived with my Honda CRV towed behind my truck. The service manager came right over and asked what was wrong with my CRV. I think because it was to I arrived with my Honda CRV towed behind my truck. The service manager came right over and asked what was wrong with my CRV. I think because it was towed in he thought I had something seriously wrong. "we don't see too many come in like this" he said. I told him I was just bringing it in for regular service and I thought I would visit Mom and run some errands while I was in Fort Wayne. They estimated that they would be done in about 3 hours. As I was headed back to pick the car up, two and a half hours later, they called me and said the car was done. Great job and GREAT service! More
Appointment with Doug Waltz My experience has always been great with Doug. He accommodates my last minute appointment problems virtually every time! He is very pleasant to work My experience has always been great with Doug. He accommodates my last minute appointment problems virtually every time! He is very pleasant to work with. He also only recommends services that I really need! More
Great service I appreciated the professionalism shown throughout the whole process of getting my Civic serviced. I appreciated the confirmation by email as well as I appreciated the professionalism shown throughout the whole process of getting my Civic serviced. I appreciated the confirmation by email as well as the reminder before the appointment. When I arrived, Chuck Suter almost immediately got me in and set up- he made the whole process so easy. The service staff were very courteous and helpful. It seems in most places, customer service ends once the sale is made- at Don Ayers, that's just the beginning. More
Excellent Service I have recently had both our Accord and CRV scheduled in for oil changes. In both instances the service was excellent, on time, and great communicat I have recently had both our Accord and CRV scheduled in for oil changes. In both instances the service was excellent, on time, and great communication from the service associates. I also appreciate the follow up emails confirming time and dates of service scheduled. More
Fast courteous service Don Ayres Honda has always done a great job of keeping my Honda Insight in great shape. My recent wheel alignment was done quickly for a reasonable pr Don Ayres Honda has always done a great job of keeping my Honda Insight in great shape. My recent wheel alignment was done quickly for a reasonable price. They even gave me a computer printout of the adjustments. I recommend them. More
Excellent customer service and follow up. I needed my CRV serviced prior to leaving for vacation. I left my vehicle for the day and Dillon worked It in. Dillon called to confirmed the servi I needed my CRV serviced prior to leaving for vacation. I left my vehicle for the day and Dillon worked It in. Dillon called to confirmed the service needed and later to let me know it was ready for pick up. Friendly and excellent service. More
Always dependable I appreciate the service begins at my scheduled time and is completed efficiently as I wait in the comfortable lounge area. Excellent service and cus I appreciate the service begins at my scheduled time and is completed efficiently as I wait in the comfortable lounge area. Excellent service and customer skills. More
Great Service This was my first experience using Don Ayres service department and it was excellent! The entire staff was very friendly and efficient. I am happy to This was my first experience using Don Ayres service department and it was excellent! The entire staff was very friendly and efficient. I am happy to have this staff servicing my SUV!! More