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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews

2,052 Reviews of Don Ayres Honda - Service Center

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March 16, 2024

Zoe was friendly. I like that I can trust the technicians to just do the service I asked for without finding other things “wrong” that need fixing. More

by bjd527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Mar 17, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zoe and our team, and we look forward to working with you again.

March 13, 2024

I needed a new key fob for my car and it was super easy to get an appointment scheduled the next day. When I went in to get it done, everyone was helpful and my service technician gave me several updates w More

by emmamiller423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure her last name, but Emma was who I was on the phone with to get my appointment scheduled and she was great and helpful
Mar 13, 2024 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2024

I have only used the service department so far and I find the staff to be courteous and professional. More

by malviescarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonn Djurdjevich
Mar 13, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, Scarlett, we look forward to having you as a valued customer for many years to come!

March 10, 2024

Knowledgeable people, very courteous and helpful. Dealership was clean and well maintained.. keep up good work. More

by Rebert23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2024

Dan was very professional and presented the areas of concern effectively. He listened well and was not pushy. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 11, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2024

As expected all matters were addressed in a timely and professional manner. I have full faith in the competence of staff and trust them implicitly. This is especially true of Jeremy Sullivan. More

by Kimstacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Jeremy here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

March 04, 2024

Always courteous. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. More

by dianajschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Chausse
Mar 04, 2024 -

Don Ayres Honda responded

Diana, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 03, 2024

Employees were all friendly and helpful. A rental car would be a great addition to your service offers. More

by pjk0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. Dillon and our team appreciate your business and hope to see you again soon!

March 03, 2024

Great, fast, friendly service. Got me in and out. Kept me informed every step of the way. highly recommend More

by sfisher_2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
Mar 03, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 01, 2024

First visit here since I moved in the area. Service was very good and efficient John did an exceptional job. Only complaint was that during your renovations that you provide a different type o More

by joyce.boling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
Mar 01, 2024 -

Don Ayres Honda responded

Joyce, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

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