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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,156 Reviews

2,156 Reviews of Don Ayres Honda - Service Center

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September 12, 2024

My husband and I have used this dealership for many years. We have never had one complaint. More

by nwjk64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

September 03, 2024

Very friendly, got me in the same day. Great staff. I appreciate this great service department. More

by jennifer.adamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Don Ayres Honda responded

Hi Jennifer: Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 30, 2024

Everyone was very helpful and Doug even set me up with a spot to grade papers! Courtney did a great job! More

by Miyakols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Doug and Courtney had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 30, 2024

Glad they are in Fort Wayne and glad Paul is helping me maintain my HRV More

by bethpeter61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Don Ayres Honda responded

Beth, Thanks for sharing about your experience with Don Ayres Honda. Paul and our team appreciate your business and hope to see you again soon!

August 30, 2024

Despite being in the middle of a major renovation, the service department staff didn’t miss a beat. Job well done! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Don Ayres Honda responded

Mike, Thank you so much for your excellent review! We are so glad that Dillon had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2024

Top service and attention to details. So sorry the construction hasn’t been finished. Still, the employees work efficiently and happily! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Don Ayres Honda responded

Thank you so much, Jennifer, for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2024

Don Ayres Honda has the best service department I have ever worked with! They are honest, which is important to me as a woman. I have a 2006 Honda Odyssey that still runs perfectly. My grandson is driv More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Don Ayres Honda responded

Thank you, Mel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

August 22, 2024

Staff at Don Ayres Honda really works hard to earn my trust and repeat business. Zoe, my service advisor, keeps me appraised of the services needed now and in the near future, so my HR-V keeps running li More

by jimzix
Recommend Dealer
Yes
Employees Worked With
Zoe
Aug 22, 2024 -

Don Ayres Honda responded

Thank you for the kind words for Zoe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 22, 2024

Had unexpected issues with my truck on a late Friday afternoon. Took it in for repair first thing Saturday morning. Paul prepared me to the fact that my vehicle would probably not be finished until s More

by karenagoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Don Ayres Honda responded

It's great to hear that Paul and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

August 22, 2024

Service advisor was very polite and communication was great. Kept me updated throughout the experience More

by jimgodfrey77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Don Ayres Honda responded

Jim, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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