Don Ayres Honda - Service Center

Nothing but the best service every time Have had Hondas now for approx. 18 years total. Their service department is hands down the best and most personable. Jeremy Sullivan is always, alw Have had Hondas now for approx. 18 years total. Their service department is hands down the best and most personable. Jeremy Sullivan is always, always professional, thorough and friendly. Having spent time in the garage and the customer waiting area, I have observed different individuals from the sales team, the administrative office, the management, and of course the service advisors and staff who work in the drop off area. Everyone has treated clients with respect and courtesy, even when a few customers I noticed were gruff with the personnel. They never lost their cool and remained kind and professional. No one ever tries to oversell services, as far as I can tell. I have always been treated fairly at that. That speaks volumes to me at least. No place is 100% perfect in every aspect, but it appears that Don Ayres Honda strives to be the best to their clients and again, this has been over the span of 18 plus years. More

Service Dept I showed up for a routine oil change and tire rotation and as promised, Tony Vincent greeted me with a smile, verified why I was there, and asked if t I showed up for a routine oil change and tire rotation and as promised, Tony Vincent greeted me with a smile, verified why I was there, and asked if there was anything else he could do for me. As promised, around 40 minutes later my car was done, check out was quick and easy and i was on my way. While waiting, I conducted some business on my smartphone in the clean/comfortable customer lounge at the dealership. Another top notch experience at Don Ayres Honda! More

Oil Change I LOVE working with Doug. I used to drive to Muncie to have my car serviced because they are in the same auto group as where I bought my Honda out of I LOVE working with Doug. I used to drive to Muncie to have my car serviced because they are in the same auto group as where I bought my Honda out of State. My boyfriend suggested we visit Don Ayers. Best decision ever!!!!! I have never ever had any problems with the service department or scheduling a service. I had the team there install a remote start and it has worked perfect. They have always made sure my car received the required service in regards to the miles. They educated me about work that had been done on my car in the past. They even fixed a problem for me that was created by another dealer. The service team works together as a team. You can see their commitment to their customers in the way they treat each other as coworkers. More

Great Service As Always! Ron Conner recently serviced our car and as always gave us excellent customer service! We love Don Ayres and tell all our friends about them! I woul Ron Conner recently serviced our car and as always gave us excellent customer service! We love Don Ayres and tell all our friends about them! I would recommend them for buying your next car. Their team worked to get us the best deal possible. Chris Demetriades was our salesman and he is such a sweetheart...give them a try! More

Engaging service writer Doug Waltz was very engaging and efficient at getting my Honda service started and expediting its completion. A friendlier service center would be dif Doug Waltz was very engaging and efficient at getting my Honda service started and expediting its completion. A friendlier service center would be difficult to find. More

Wonderful service I was in for a tire patch. It was done in a timely manner and addresses the other minor issues at the same time. Pete Ort provided excellent service! I was in for a tire patch. It was done in a timely manner and addresses the other minor issues at the same time. Pete Ort provided excellent service! Great guy! More

Wonderful experience I was in for an oil change. It was done in a timely manner and addresses the other minor issues at the same time. While there I asked to see my sal I was in for an oil change. It was done in a timely manner and addresses the other minor issues at the same time. While there I asked to see my salesman Shane Sullivan and he took time to see me. Doug Settle and Shane Sullivan are the best. More

A very easy process they make everything so easy. they provide recommendations based on your previous service work. they make a nice easy clickable shopping list. the they make everything so easy. they provide recommendations based on your previous service work. they make a nice easy clickable shopping list. they provide reminders. you get to the service area and you are promptly waved in. you hand off your keys go to the waiting room ( and / or wait for complimentary vehicle ). then for quick exit, you just talk to your assigned supervisor who checks you out and hands keys back. ( plus a complimentary car wash ) Its Easy! More

BAD SERVICE My husband and I were in to purchase a car about December and they offered us a lease option. We agreed to do the LEASE option with the perk of the c My husband and I were in to purchase a car about December and they offered us a lease option. We agreed to do the LEASE option with the perk of the car being maintenance free to us for the life of the lease. When husband took car into get routine oil change, they are trying to charge us for a tire rotation. So we were lied to from the beginning. When the sales person tells you "maintenance free," make sure to ask what that includes because if we knew that it only meant free oil changes we would have just bought the car out right; not lease. More

Always excellent service! My CRV has experienced some structural issues in recent years and the guys in the Don Ayres service department didn't stop looking for what was causin My CRV has experienced some structural issues in recent years and the guys in the Don Ayres service department didn't stop looking for what was causing the problems. After a two-step process over several months, the car finally drives like a dream again. Highly recommend these guys! More