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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,156 Reviews
Call Service Center (260) 484-0551

2,156 Reviews of Don Ayres Honda - Service Center

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October 04, 2024

The best service person I We know handles us — Jeremy Sullivan in Fort Wayne Indiana More

by padboger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 04, 2024

On each of the last two oil changes, I was told my passenger side license plate light bulb was burnt out. I refused replacement both times. Both times the lightbulb was NOT burnt out. Are you people p More

by cookiemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Don Ayres Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 02, 2024

You can tell it’s family owned. I highly recommend to anyone! Love the experience More

by jes30lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

September 27, 2024

Construction causes major wait rooms problems but service is outstanding. I was very happy with them. More

by Gary Sykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Don Ayres Honda responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, Gary, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 26, 2024

Addison was extremely pleasant and friendly when I arrived and when I was checking out. Advised me of some issues to be aware of but didn’t pressure me into an immediate solution. More

by pheel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Addison met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

September 24, 2024

Jeremy Sullivan is an excellent advisor. He has great details of the service and is informative of what to prepare for. He was in constant communication of the price of service and when it More

by Brett123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Don Ayres Honda responded

Brett, Thanks for sharing your thoughts about your experience with Don Ayres Honda. Jeremy and our team appreciate your business and hope to see you again soon!

September 22, 2024

I highly recommend this location for Honda owners. Car owners in general, yes, but it makes sense as someone that owns a Honda to go where they KNOW my car. The service is great and I like the service More

by L Linville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
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Sep 22, 2024 -

Don Ayres Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

September 21, 2024

Always very easy to get an appointment and service is quick. I have been using this dealership and Jeremy for 3years. More

by crichardson3252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Don Ayres Honda responded

Thank you for your kind words for Jeremy and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

September 18, 2024

Don Ayer’s is very accommodating and willing to make everything right! John was great in the service department. Got me in early and done in an hour. Thanks! More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 18, 2024 -

Don Ayres Honda responded

Leigh, Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

September 16, 2024

Courtney is the absolute best! She was recommended by friends and she totally lived up to that! Exceeds my expectations! More

by thechickenjuice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Courtney met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

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