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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews

2,052 Reviews of Don Ayres Honda - Service Center

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March 27, 2024

This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 26, 2024

I appreciated the respect and friendliness. I was grateful that my concerns were heard. I felt I could trust what I was being told. More

by elmmichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
Mar 26, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 23, 2024

Everyone is always kind and helpful. I have bought two cars here because of the friendly staff. More

by Renataking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 24, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 21, 2024

I’m very pleased with the service I get. The staff is courteous and they seem to give it their all when to make sure the job is done correctly and the customer is satisfied with the service More

by jproffitt2737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

March 21, 2024

Great service. Communication great! Always polite and helpful. Love the free car wash! Felt comfortable More

by haddifarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
Mar 22, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 21, 2024

Courtney called me shortly after my appointment and explained everything to me in detail. I will be back. More

by mcline611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Courtney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2024

Very pleasant experience! All the staff I’ve encountered were very friendly and helpful. They were very professional and efficient in getting me in and out without any issues. More

by Elizabeth Bounphama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Odle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Platonov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe Landmeier
Mar 21, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business, Elizabeth, and hope to see you again soon!

March 16, 2024

The dealership is great from sales of a vehicle to the service department. Even having courtesy transport if needed. More

by Kgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
Mar 17, 2024 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2024

I had front brake, oil change and transmission flush. Service was fine Jeremy Sullivan was terrific. More

by pdjmontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Don Ayres Honda responded

We are very happy to hear Jeremy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2024

Had an 8:30 drop off appointment; didn’t realize that they only schedule drop off times which isn’t necessarily the time they start on your vehicle. Zach did ask if I needed my vehicle back by a specific More

by susiemren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Mar 17, 2024 -

Don Ayres Honda responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

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