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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,156 Reviews
Call Service Center (260) 484-0551

2,156 Reviews of Don Ayres Honda - Service Center

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October 23, 2024

Service rendered was professional and attentive. Explanations were provided and recommended. Took time to go to the vehicle with me to do a quality assessment. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Don Ayres Honda responded

Thank you, Bob, for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2024

They did a great job and all of my questions were answered and I always came to Don Ayers to get my Honda service More

by elvashepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Garber
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Oct 22, 2024 -

Don Ayres Honda responded

Elva, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

October 20, 2024

Amazing customer service, and Dainen was very helpful and kind and did a wonderful job making sure I knew exactly what was going on. All staff I encountered was extremely kind and helpful! Excellent service More

by jeroberts515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dainen met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2024

This was my first appointment at your facility. It far exceeded my expectations. Every step was explained succinctly and in a timely manner. More

by Karlene_fial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business, Karlene, and hope to see you again soon!

October 18, 2024

I’ve been a Don Ayres customer since 1988. Always friendly and caring staff. Pleasure doing busy with them every time. More

by Lori G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Don Ayres Honda responded

Thanks, Lori, for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 17, 2024

Concerned for safety Helps to make decisions about service Knows auto vocabulary when advising washed the car!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback!

October 17, 2024

great price on oil change. Friendly and helpful people. Paul Evans was so knowledgeable and everyone in the service department was very friendly. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Don Ayres Honda responded

Steve, We are very happy to hear that Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 16, 2024

Friendly, communicate well and thoroughly, timely, thorough in going over work to be done and once it was completed. More

by sandy.plank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2024

Very good service. Always so friendly and helpful. Would and have recommend to friends and family. More

by Cameron18g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Don Ayres Honda responded

Thank you for your very kind review, Cameron. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

October 05, 2024

Friendly and helpful people. Paul Evans was so knowledgeable and everyone in the service department was very friendly. More

by janet.piercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Don Ayres Honda responded

It's great to hear that Paul was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

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