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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews

2,052 Reviews of Don Ayres Honda - Service Center

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April 07, 2024

Very confident in bringing my vehicle to this dealer. Everyone is friendly and helpful. Dan answered all my questions and gave me reassurance that the problem could be taken care of in a timely manner. More

by jillp2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
Apr 08, 2024 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 06, 2024

Ron was quick to respond and provided timely updates. Great service by Ron and the whole team. Thank you! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Don Ayres Honda responded

We are very happy to hear Ron and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2024

Addison was friendly and knowledgeable. He took time to answer the questions I had about our Passport. He carefully highlighted what I need to text and when it needs to be done. More

by Kalbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Wade
Apr 08, 2024 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Addison and our team and don't hesitate to let us know if we can be of further assistance.

April 05, 2024

All the people I spoke with were very helpful and kind and seemed to have a lot of knowledge about servicing the vehicle More

by calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No picture of the lady and don’t remember her name
Apr 05, 2024 -

Don Ayres Honda responded

Thank you, Calvin! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda; we look forward to having you as one of our valued customers for many more years to come!

April 04, 2024

I visited the dealership for Oil Change, for almost two years of having my oil change with them, it is my first time to be offered with complimentary car wash and refill of windshield washer; shoutout to D More

by harjobe1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel of Service
Apr 05, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Daniel was able to help, and we hope to see you again!

April 04, 2024

Great experience, as always! Bought new tires. Addison was knowledgable and very helpful. Highly recommend. More

by j4purdue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Addison met your expectations. Thank you for choosing Don Ayres Honda; we look forward to having you as a valued customer for many years to come!

April 04, 2024

Everything went very well. All my questions were answered. It was a pleasure to meet Zoey. She did a great job. More

by julesarussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoey
Apr 04, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zoey met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 30, 2024

I always get excellent service from Don Ayres, Scheduling is easy and the services are performed on time and sometimes even ahead of schedule!!! Jeremy is always VERY helpful, knowledgeable and courteous! More

by dover1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

March 29, 2024

I was disappointed in my service. Thought I was taken advantage of by service department. I am not sure if I will go back. Betty Luyben More

by boop
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who it was
Apr 02, 2024 -

Don Ayres Honda responded

Thank you for bringing this to our attention, Betty, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 28, 2024

Service was quick and easy. I had no problems getting my oil and filter changed. More

by aaheisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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