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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,092 Reviews

2,092 Reviews of Don Ayres Honda - Service Center

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October 22, 2020

On time courteous and pleasant. Everything was terrific until this stupid questionnaire demanded that I be verbose. If you are going to ask for compliments don't set such nonsensical rules. More

by Servicegreatquestionaireapain
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Berhalter
October 21, 2020

Derek was great! He was very courteous and knowledgeable. He fixed me right up quickly and the whole process was pretty seamless. I am very pleased More

by Micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berhalter
September 25, 2020

I recently had a concern about low tire pressure. He quickly put me in contact with the service dept. Problem solved immediately.Good job done More

by Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Herbst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bloom
September 02, 2020

I purchased my second CR-V from Don Ayers yesterday and I’m over joyed with the vehicle and the great experience I had with Rick Kruger in the new car sales department. The process was smooth and easy. Ric More

by 2016nanabanana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vincent, Joe Gates
August 17, 2020

Pete was awesome! Best customer service! And Chris D. was an outstanding salesman. He was not the original salesman but he did so much work for me! And I know he gave the sale to the other gentleman who I or More

by ldwpete26
Recommend Dealer
Yes
Employees Worked With
Chris Demetriades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Ort
August 16, 2020

Availability to make a service appointment via online is appreciated; efficient check-in; service work done when promised; excellent communication; and future service recommendations reviewed. More

by carolyne.newburn
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
August 14, 2020

Tony is always great to work with. He is always fast, friendly and knowledgeable. He is a great asset for your team at Don Ayres Honda! More

by Ayamanaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
August 13, 2020

Sevice Excellent job keeping my HR V In great running shape. Easy in and out. Very pleased Tony explained everything in terms I could understand. Thank you More

by Cjhenry897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
August 12, 2020

Superior service has always! Been a customer for over 10 years!! We always recommend Don Ayres to our family and our friends. Customer for life. More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Herbst
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

ALWAYS FRIENDLY BOUGHT 2012 HONDA NEW AT DEALERSHIP JUST TURNED 150000 HAD MY 30TH OIL CHANGE SAT 08/08/20. 12.95 OIL CHANGES FOR LIFE. NEVER A RECALL ON THIS 2012 C More

by RON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
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