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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,155 Reviews

2,155 Reviews of Don Ayres Honda - Service Center

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November 05, 2024

The employees at Don Ayres are all friendly and helpful, We love working with our service man, Ron and I look forward to continue working with him and bringing my pilot to their service department. More

by tdanko-dess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Broaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Don Ayres Honda responded

It's great to hear that Ron was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

November 01, 2024

The dealership notifies me when service is due. Paul gives exceptional feedback and answers questions. Bringing my car in is as easy and painless as possible. Thanks More

by jean.schan820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Jean, and we hope to see you again!

October 31, 2024

I was treated well, Daniel answered my questions. Daniel checked with me midway of my service to see if I needed anything. The service was completed in less time than expected. Overall, a good job. More

by queman46571
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
Nov 01, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

October 31, 2024

Dainen was very good at communicating with me. He explained everything and was very willing to answer my questions. He was respectful and professional. I will be asking for Dainen again. More

by warrenfamily185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Dainen was able to help, and we hope to see you again!

Nov 02, 2024 -

warrenfamily185 responded

My response is the same as I wrote above Thank you

Nov 02, 2024 -

warrenfamily185 responded

Same response as above

October 30, 2024

This dealership was so amazing, I can not express enough how wonderful the employees at Honda are! More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Lauren, and we hope to see you again!

October 30, 2024

I had a great welcome by a number of staff and the overall service was great despite refurbishing going on. More

by Frieda3333
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe - 5 stars
Oct 30, 2024 -

Don Ayres Honda responded

Frieda, thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 25, 2024

Great service from the team at Don Ayres in Fort Wayne. Always a pleasant time More

by clair505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2024

Ron is the most helpful service advisor- I trust him with our fleet! Thank you! More

by Katiedidit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Don Ayres Honda responded

Katie, Thanks for sharing about your experience with Don Ayres Honda. Ron and our team appreciate your business and hope to see you again soon!

October 23, 2024

Employees were very pleasant and service was timely! I was given the opportunity to choose what I wanted to have done. Advice was given and recommendations were made but it was still my choice. Perfect More

by Jeni82264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Don Ayres Honda responded

Jeni, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

October 23, 2024

Service rendered was professional and attentive. Explanations were provided and recommended. Took time to go to the vehicle with me to do a quality assessment. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Don Ayres Honda responded

Thank you, Bob, for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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