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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,118 Reviews

2,118 Reviews of Don Ayres Honda - Service Center

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February 10, 2021

Our oil change was done professionally with great service and in a timely manner. Thumbs up to the great and awesome crew. Thanks for all you do. More

by jmole1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
February 09, 2021

Zach was able to explain the whole process. He offered that I use the shuttle so I can wait at home which was great. I got a follow up call about their findings and what needs to be done. Afterwards, Ted More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bloom
February 08, 2021

Chuck is always helpful and honest. I value his opinion. He is a great service advisor. He is very helpful in letting me know what my vehicle needs. More

by Lamstutz222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

Great service, helpful and quick! Shawn Baney is a Great service, helpful and quick! Shawn Baney is a great, no pressure, salesman, even six months after purchasing my vehicle he continues to be r More

by youngstacy85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Baney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vincent
February 08, 2021

Tony always takes the time to explain what was done during your visit. These days it is hard to find a service writer at a dealership for one year. Yet alone after 5 new Pilot purchases from Don Ayers. More

by Sjdeades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
February 06, 2021

Always a great experience when our vehicle is in for service(s). Don Ayres has always been a great dealership to do business with! Pleased so far with our vehicle and service More

by The Wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
February 06, 2021

Great team. Clear communication and pricing. Everything made easy. My vehicle had a manufacturer recall. They called me to set up the repair. They had the parts ready to go More

by lynnettew8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Pete is a kind and caring service technician.He always Pete is a kind and caring service technician. He always aims to please. He explains the process and does not rush. The work is done in a timely fashi More

by Jmoore635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
February 04, 2021

I have always been treated honestly and with respect. I have total confidence in my service advisor, Ron Conner. I will buy my next Honda from Don Ayers because of my experience here. More

by jlrsecond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

satisfied, however, the oil change was estimated to take 1 hour and I was there waiting for 10 minutes shy of 2 hours. that being said, the service was great as expected. More

by mattw
Recommend Dealer
Yes
Employees Worked With
Jackson Odle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bloom
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