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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,119 Reviews

2,119 Reviews of Don Ayres Honda - Service Center

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April 14, 2021

Pete Ort is truly working in an area where he “shines”. As a representative in the Service Dept., his attention to detail, and the customer’s wishes are far above what is expected. We have always been imp More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
Apr 14, 2021 -

Don Ayres Honda responded

Thank you, Jojo, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and our service team, and we look forward to working with you again.

April 13, 2021

They provided quick service and attention to detail. Were very helpful and responsive making sure to keep me informed and answer any questions I might have. More

by katiepugh42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
Apr 13, 2021 -

Don Ayres Honda responded

Thanks for sharing your thoughts, Katie, about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

April 12, 2021

Everything was done with great service and all the service was outstanding. We couldn’t get better service than in Don Ayers, because you always have great service. We have only the best in Fort Way More

by Janet Al-Janabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vincent
Apr 12, 2021 -

Don Ayres Honda responded

Thank you, Janet, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

April 10, 2021

Friendly and fast service! We had some maintenance done on our van and Tony let us know if anything had changed from what we had discussed before the service. We would definitely recommend to anyone lookin More

by Awknuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
Apr 11, 2021 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tony and our team, and don't hesitate to let us know if we can be of further assistance.

April 09, 2021

Ron was very friendly. He quickly assisted me. He made me aware of the outdoor waiting area. After the work was done he discussed what service was needed at my next visit. He also offered to get my car washe More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

We are very happy that Ron provided you with such a positive experience, Frank! We'll be sure to let him know how much you appreciate his service and follow-up. We sincerely value your business and look forward to your next visit to Don Ayres Honda!

April 09, 2021

All staff are always very kind and friendly, and we always enjoy talking with Romaine Rose, who sold us our Accord when we are in for service. Phone staff are always very professional when leaving mes More

by vpcallmaui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Apr 09, 2021 -

Don Ayres Honda responded

Thanks so much for your review! Quality customer service is always our number one priority, and we're happy to hear that Romaine and the rest of our team met your expectations. Thank you for choosing Don Ayres Honda--we look forward to having you as one of our valued customers for many more years to come!

April 09, 2021

My service needs for the car were handled promptly and completed early which was appreciated. Everyone was courteous and friendly. It is always a good experience. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

Thanks for taking the time to leave us a review, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda!

April 09, 2021

Chuck is always great to work with aalso installed my new phone and answered all my questions work was completed on time to my satisfaction More

by lyle.culbertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

Thank you so much for your excellent review, Lyle! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chuck to be a positive one at Don Ayres Honda. Please don't hesitate to reach out if you need anything else. We're always happy to help!

April 08, 2021

Work done was an Oil change and tire rotation. The work done on time. The cost was great. Ron Conner was very friendly and helpful. More

by Dickandlinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2021

Chuck Suter is the best! Always the best customer service. He answers my questions and explains things so that I can understand. He is patient and kind. More

by J J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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