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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,119 Reviews

2,119 Reviews of Don Ayres Honda - Service Center

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April 26, 2021

Arrived a little early for my scheduled appointment and they were ready. Looked the car over, told me what I would need, what it would cost and when it would be ready. I asked for a lift to an appointmen More

by r_bledsoe
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
Apr 27, 2021 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2021

I only take my 10 year old Honda to Don Ayers for service as I did my 14 yr Honda before that. In all that time I’ve rarely needed to come for more than just routine maintenance. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Laurie responded

I’ve gone to Don Ayers for 24 years and don’t have a back garage even if I wanted one.

April 23, 2021

Friendly and fast - always a pleasure to work with Cesar. Always casual and easy going. Makes it stress free. I never worry about being taken care of. More

by Leoland3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent, Cesar Leal
Apr 24, 2021 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Cesar and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Don Ayres Honda. Please don't hesitate to reach out if you need anything else.

April 23, 2021

Very happy with this dealership, especially the service department. Always treated like a valued customer. Zach Bloom always makes the effort to ensure everything is done right. More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bloom
Apr 24, 2021 -

Don Ayres Honda responded

Thank you for the kind words for Zach and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 20, 2021

Always great service at Don Ayers. Cesar is the best always takes care of me. Helping with a recall and showing what I need to get refund possibly for pervious work. More

by osrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
Apr 20, 2021 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cesar and the team met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

April 20, 2021

My experience at Don Ayres getting my car serviced was nice and easy. My car is driving so smooth now. Thank you guys so much! More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Ort
Apr 20, 2021 -

Don Ayres Honda responded

Thank you, Hannah! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 16, 2021

I have always gotten great service from Pete Ort in the service dept. He is very friendly, conscientious, and easy to work with. Don Ayres has great people working for them. More

by i.jrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
Apr 16, 2021 -

Don Ayres Honda responded

We are very happy Pete provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 15, 2021

He made sure our oil change was taken care of and was done in a matter of reasonable time. He also made notes of what to watch out for the next service needs. More

by harleyhoudini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
Apr 16, 2021 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 15, 2021

Jeremy in service area is always wonderful, service is prompt, delivered on time, waiting area is clean and people are polite. What else could one want? More

by proughsep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Don Ayres Honda responded

Thank you so much for your kind words for Jeremy, and for taking the time to leave us this wonderful feedback!

April 14, 2021

Outstanding, keep me in the loop from start to finish. They were done in no time flat. I was able to make my other appointments with time to spare. More

by antonequinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Don Ayres Honda responded

We appreciate your business and our team looks forward to serving you again soon!

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