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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
1,975 Reviews
Call Service Center (260) 484-0551

1,975 Reviews of Don Ayres Honda - Service Center

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February 18, 2024

Zach was very courteous and helpful in getting my car fixed and working in the recall that was scheduled for a later date. He did a great job. More

by mosborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
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Feb 19, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. Zach and our team appreciate your business and hope to see you again soon!

Helpful
February 17, 2024

Joe did great job of informing us of the service needed and recommendations. The pricing for some of the services performed seemed a little high. More

by gas_hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
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Feb 18, 2024 -

Don Ayres Honda responded

We are very happy to hear Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 17, 2024

Doug Settle is exceptional. I would not buy any vehicle except a Honda, as long as Doug is at Don Ayres Honda. I can always trust him to make sure my vehicle is properly servic More

by S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. Doug, Jeremy, and our team appreciate your business and hope to see you again soon!

Helpful
February 16, 2024

Jeremy is always very helpful and the mechanics are very honest. I’m a happy 200k owner More

by gwitchey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Don Ayres Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda; we look forward to having you as a valued customer for many years to come.

Helpful
February 16, 2024

Service visit went well. Work was done satisfactorily and the needed parts were available. All my service work has been done at Don Ayers. More

by Dmahuren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 16, 2024

Just a pleasure to do business with Don Ayres and their team of Technician.Happy,Happy More

by charlesmelody_daggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

Helpful
February 16, 2024

I recently had my 2018 Honda Accord serviced at Don Ayres Honda. I also had them put on a set of new Michelin Primacy MXM4 (Grand Touring All-Season) tires. I purchased this vehicle new from Don Ayres and ha More

by Crayton McCleery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Don Ayres Honda responded

Thank you, Crayton, for the five-star rating. Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

Helpful
February 15, 2024

Joseph, was great keeping me informed and letting me know of upcoming service the the car will need. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
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Feb 15, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Joseph was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 13, 2024

Pleasant people. Always giving details like cost ahead of time. Reasonable amount of time for service. More

by vanli_924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of his name that helped me
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Feb 13, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 09, 2024

Excellent experience. My advisor was professional and courteous. Had me out in record time. Thanks! More

by chris4369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Don Ayres Honda responded

Thank you, Chris, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
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