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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,147 Reviews

2,147 Reviews of Don Ayres Honda - Service Center

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April 11, 2025

The dealership was very clean. Everyone was very polite! My service advisor, Courtney Crook was exceptional! She was very helpful, very knowledgeable and a true pleasure! Excel More

by Suzannpranaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 11, 2025

Very clean and people are very polite. Great service. Had the vehicle done in the time they said. More

by Robert43ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 10, 2025

I was pleasantly surprised at the professionalism of the staff and the knowledge level of the tech. But mostly there willingness to work with you as a customer was outstanding! No high pressure sales of fea More

by bauer6818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

April 10, 2025

This was my first time getting my oil changed for my new CR-V. Dan Latta not only made sure I was comfortable while I waited, but he also took care of the safety recalls on my car to save me an extra trip. More

by heidi.taylor23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
Apr 10, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 10, 2025

Jeremy has always taken care of me. He explains the maintenance schedule and he tells me the cost beforehand. More

by rhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Don Ayres Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

April 09, 2025

Paul is always good to work with. He is thorough and makes it so I totally understand the charges. More

by jane.yoh73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 05, 2025

When we arrived at the dealership to get our recall work done we were greeted by friendly staff given clear instructions quickly received a loaner for while our work was being completed overall it was an en More

by murphyj287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Apr 05, 2025 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

April 04, 2025

Was quick and service was excellent. Thanks for giving grandkids the little ducks and hot wheel cars! More

by trischlerv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 01, 2025

Came for recall on my new vehicle. No service was really done to the car. More

by Kunal-85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 01, 2025

I was happy with Ron. He explained what the tech recommended for my vehicle. I really appreciated the breakdown of recommendations. More

by norrist2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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