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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,117 Reviews
Call Service Center (260) 484-0551

2,117 Reviews of Don Ayres Honda - Service Center

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March 06, 2025

Addison was great. He discussed what my car needed, gave me the pricing, and performed the services. He was very thorough. He texted me when it was finished and gave More

by Kwf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Addison here at Don Ayres Honda.

March 06, 2025

Love the new showroom and car repair shop. Customer service is GREAT! I love my Honda CR-V and I have had several. More

by barb.mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Djurdjevich
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Mar 06, 2025 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Barb, please let us know.

February 28, 2025

Had a great visit for my oil change. Dainan is great to work with!! Tells me what I need to do at my next visit More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Don Ayres Honda responded

Thank you, Bonnie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dainen here at Don Ayres Honda.

February 27, 2025

Dillon is such a good service technician. I appreciate his honesty, friendliness, and helpfulness. The waiting area is very inviting, comfortable, and bright. I love all the incredible staff More

by dennisbeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Don Ayres Honda responded

Thank you for the kind words for Dillon and our service department, Dennis! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 26, 2025

Everyone was so helpful and nice. Great customer service. Knowledgeable about the service they provide. Love the free car wash option! More

by djackmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

February 24, 2025

Quick and efficient check-in and service by friendly employees. Customer waiting area is clean and inviting. More

by hattenp67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

February 22, 2025

Addison was great. No delays. He explained the checklist given to me where everything looked good More

by Dmillhou
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Don Ayres Honda responded

Thanks for sharing about your experience with Adison here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

February 21, 2025

Everyone is always very friendly and helpful. Great service, and doesn't rush, takes their time to help and answer questions More

by wpctstc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

February 16, 2025

Staff are very professional and friendly. Exceptional customer service as always. Waiting lounge for customers is very clean, spacious and comfortable. More

by Honlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 15, 2025

Service department is very helpful and communicates well. Customer service representatives are responsive and clearly articulate any potential concerns with your vehicle More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Adam, and we look forward to working with you again.

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