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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,069 Reviews

2,069 Reviews of Don Ayres Honda - Service Center

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December 20, 2024

I’ve always bought and serviced through Don Ayres for 20 years and I won’t go anywhere else. I trust them with my vehicles. More

by ccornmesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

December 20, 2024

I had a service app. for a recall and a oil change . Also had gotten a staple in a rear tire witch my service adviser found and got repaired Jeremy did a great job taken More

by Phil H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Ayres Honda responded

Thank you, Phil, for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

December 15, 2024

Addison made sure my vehicle was taken care of. He communicated promptly about what needed to be done. The facility was clean. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, Sara, we look forward to having you as a valued customer for many years to come!

December 13, 2024

Excellent service, fast, Employees are always friendly and helpful. Worked with Dan this time and he was excellent - fast, friendly, informative and very helpful. More

by abs1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Latta
Dec 13, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dan and our team, and we look forward to working with you again.

December 12, 2024

Service was very prompt, Paul Evans was knowledgeable and courteous. The newly renovated service area was great! More

by ericglanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Don Ayres Honda responded

Eric, Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

December 12, 2024

dan was my service rep and was professional and helpful. he explained what service was to be performed and an estimated time for completion. More

by tkacz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dan
Dec 13, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

December 11, 2024

My service at Don Ayres was great. I was greeted and helped as soon as I arrived. Everything was explained. The mechanics did great work. My bill was accurate and my car was ready on More

by bill05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 11, 2024

Sales and service personnel very knowledgable, respectful of my time, and friendly. The overall atmosphere looks like the employees are happy with the work they do which is good to see. More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Don Ayres Honda responded

Thank you, Wendy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

December 10, 2024

Overall, a very nice experience. From the on-line appt, text reminders, and very clean and comfortable service area, it was great. Dillon took the time to make sure I was well info More

by bdfps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dillon here at Don Ayres Honda.

December 10, 2024

We have had exceptional care every time we have taken our vehicle in for service. Courtney has always been extremely helpful. More

by Fire3754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

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