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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,051 Reviews

2,051 Reviews of Don Ayres Honda - Service Center

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November 12, 2024

First time taking our truck here (was for a recall) and customer service was outstanding. More

by Stephenps81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dainen met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years!

November 11, 2024

We purchased our Civic from there and have a wonderful experience everytime since then. THANKS More

by homie5980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can not recall our person from 11/09/24 but, was wonerful
Nov 11, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2024

Ron was great! Friendly yet professional. My oil change and tire rotation was quick and painless! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback!

November 09, 2024

The Service Department serves the client with great care and professionalism. Jeremy always ask about my family and personal life which makes me feel a part of the Ayres Family. More

by steveshaffer
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

November 07, 2024

Zoe was informative and professional. Service department had always been efficient and professional.Have always been treated well. More

by Honda fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Nov 08, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zoe and our team, and we look forward to working with you again.

November 06, 2024

Ron was super helpful and upfront with me about which services I needed and felt like he actually considered what was best for my car and my wallet. I really appreciate that kind of service. More

by zs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words for Ron, and for taking the time to leave us this wonderful feedback!

November 05, 2024

The employees at Don Ayres are all friendly and helpful, We love working with our service man, Ron and I look forward to continue working with him and bringing my pilot to their service department. More

by tdanko-dess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Broaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Don Ayres Honda responded

It's great to hear that Ron was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

November 01, 2024

The dealership notifies me when service is due. Paul gives exceptional feedback and answers questions. Bringing my car in is as easy and painless as possible. Thanks More

by jean.schan820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Jean, and we hope to see you again!

October 31, 2024

I was treated well, Daniel answered my questions. Daniel checked with me midway of my service to see if I needed anything. The service was completed in less time than expected. Overall, a good job. More

by queman46571
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
Nov 01, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

October 31, 2024

Dainen was very good at communicating with me. He explained everything and was very willing to answer my questions. He was respectful and professional. I will be asking for Dainen again. More

by warrenfamily185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Dainen was able to help, and we hope to see you again!

Nov 02, 2024 -

warrenfamily185 responded

My response is the same as I wrote above Thank you

Nov 02, 2024 -

warrenfamily185 responded

Same response as above

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