
Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Pleased with the car and the salesman… I did get lied to about the finance… was suppose to be through Honda at a special APR then when get to the dealership the next day was financed through a credit union about the finance… was suppose to be through Honda at a special APR then when get to the dealership the next day was financed through a credit union and the APR was higher… then got guilted into buying some program that I was told Sarah Ayers herself created with Honda,turns out it the same EG Assurance that every car lot talks you into. Emailed and asked how my financing was not through Honda either no answer! Tried to cancel the EG assurance program and was able to only cancel 2 of them because the other 2 were the “free” ceramic coating that Don Ayres puts on for you but yet I’m unable to cancel those…. Talked to the bank where financed and was told I would still have to pay the higher payments because they included this stuff in my loan and even when the EG Assurance sends them a check it will only come off the principle… so be ware when you get into that Finance managers room they will look at you like your stupid if you don’t add this program that “Sarah Ayres” created…. More
I'm always pleased with the service advisors at Don Ayres, but I was particularly impressed with my most recent advisor, Zoe Landmeier. I was grumbling that I could never tell from the website what ser Ayres, but I was particularly impressed with my most recent advisor, Zoe Landmeier. I was grumbling that I could never tell from the website what services my car needed nor how much it would cost (as I recall, that used to be listed for each 5,000, 15,000, and 30,000 miles). While I was waiting for my car, she came to the waiting room to give me a list she'd made herself of the maintenance items, at what mileages they were recommended, and what each service cost, highlighting the ones that were needed for my next appointment. I consider that service well above and beyond expectations! Kudos to Zoe! Five stars!!! More
Every staff member was knowledgeable and helpful without being pushy. They left no questions unanswered being pushy. They left no questions unanswered More
I brought my crv in for an oil change. Everything went fine and Connor was very helpful. Everything went fine and Connor was very helpful. More
Our salesman Brandon was great, very patient with us as we looked at a few different brand of vans and narrowed our choices down to finally buying the Oddesy we looked at a few different brand of vans and narrowed our choices down to finally buying the Oddesy More
Addison was great. He discussed what my car needed, gave me the pricing, and performed the services. He was very thorough. He texted me when it was finished and gave He discussed what my car needed, gave me the pricing, and performed the services. He was very thorough. He texted me when it was finished and gave me the total I owed. More
Love the new showroom and car repair shop. Customer service is GREAT! I love my Honda CR-V and I have had several. Customer service is GREAT! I love my Honda CR-V and I have had several. More
Shawn was great and took care us. This is the 3rd vehicle we have purchased from Shawn and Don Ayers. This is the 3rd vehicle we have purchased from Shawn and Don Ayers. More
Had a great visit for my oil change. Dainan is great to work with!! Tells me what I need to do at my next visit Dainan is great to work with!! Tells me what I need to do at my next visit More
Dillon is such a good service technician. I appreciate his honesty, friendliness, and helpfulness. The waiting area is very inviting, comfortable, and bright. I love all the incredible staff I appreciate his honesty, friendliness, and helpfulness. The waiting area is very inviting, comfortable, and bright. I love all the incredible staff and services at Don Ayres. More