Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,806 reviews
I had a spring break in my trunk door over the weekend. I use my car, especially my trunk, in my work as I am a courier. Jeremy ordered the part which was in the next day and Doug asked when I could get in I use my car, especially my trunk, in my work as I am a courier. Jeremy ordered the part which was in the next day and Doug asked when I could get in for it to be installed. Doug, knowing that this repair was vital for my work, got me in the first thing the next morning and got me out in 20 minutes. Truly a great response to my problem. Doug and his staff are the very best in service at Don Ayres Honda. This is not the first time my wife and I have had terrific experience in their Service Dept. Not only is Honda a great car , the service couldn't be better!! That is why we will continue to buy from and always use Honda service from Don Ayres in the future. Great people!! More
The sales experience was pleasant. Aaron was extremely knowledgeable about the vehicle; he was very helpful and not at all pushy. The service however, was extremely disappointing. I have encountered knowledgeable about the vehicle; he was very helpful and not at all pushy. The service however, was extremely disappointing. I have encountered two maintenance issues within the first 24 hours. A screw was broken off in the license plate holder and left unattended, which took several hours to get corrected and cost me two trips to service. The second issue, even more appalling, was a small plastic cover TAPED on the underside of the front bumper which of course fell off immediately at the first washing. For a "certified" Honda vehicle, these minor yet aggregating mishaps speak volumes for the quality of work that the service department puts out! Both items are completely unacceptable for the fact that they were identified and not corrected during the certification inspection...kind of makes me wonder what else I will uncover. More
We were very pleased with our experience with Don Ayres Honda and love our new Odyssey. Mark Harrison was very helpful along with other members of the Honda team in helping us receive the vehicle we wanted Honda and love our new Odyssey. Mark Harrison was very helpful along with other members of the Honda team in helping us receive the vehicle we wanted and for helping us with the transition of acquiring a new vehicle. More
Don Ayres has the best service by far. I have been a satisfied customer of theirs since 1998 when I purchased my 1st Honda (CRV). I now own a 2006 Pilot and all my service is done by Don Ayres, I would satisfied customer of theirs since 1998 when I purchased my 1st Honda (CRV). I now own a 2006 Pilot and all my service is done by Don Ayres, I wouldn't take my vehicle any place else! I also like the fact that even for a simple oil change, they will wash my car. More
Our overall experience was great. Ben was very honest and up front about everything we asked. This is our 1st new car and our 1st experience with a Honda. So far so good!! We purchased seat covers and and up front about everything we asked. This is our 1st new car and our 1st experience with a Honda. So far so good!! We purchased seat covers and we have been called already about setting up a time to get installed. More
Doug Settle has provided quality service to our Honda for 14 years. He is honest and we trust his recommendations for repairs. He has even gone above and beyond repairing our other vehicle when we were ret 14 years. He is honest and we trust his recommendations for repairs. He has even gone above and beyond repairing our other vehicle when we were returning from the first Dr. appointment following hip replacement surgery. He was prompt to provide the needed repairs so we could get back home. He is the best! We will buy another Honda because of the excellent service. More
Was in for regular service for my car. Lease was up in a month, so figured I would check out how much to buy my car, etc. I initially spoke with Doug, who sat down with me over options, then directed me to month, so figured I would check out how much to buy my car, etc. I initially spoke with Doug, who sat down with me over options, then directed me to Salesman Rick to test drive, etc. Doug then worked out the numbers, and came up with a new lease car for me. He is very patient and professional. More
I have bought from Don Ayres before, and I have always been happy with the cars and the service. My newest purchase is no exception. They have a great selection of cars and the prices are the best in nort been happy with the cars and the service. My newest purchase is no exception. They have a great selection of cars and the prices are the best in northern Indiana. The salesperson was friendly, but not pressuring, and made the experience worth my 40 mile drive. More
Very friendly service and communicated very well with what we needed to do to take care of everything. We got everything taken care of in a short amount of time and they catered to our needs very well. what we needed to do to take care of everything. We got everything taken care of in a short amount of time and they catered to our needs very well. When we walked in we told them what kind of vehicle we were looking for and were shown several that matched our description. More
Our experience in purchasing this vehicle was the best we have ever had. The staff was very friendly and explained every question we had in a way we were satisfied with. Rick and the rest of the guys went ou have ever had. The staff was very friendly and explained every question we had in a way we were satisfied with. Rick and the rest of the guys went out of their way to assist us in the acquisition of this car. We were extremely satisfied with the professional manner in which were treated. We would definitely recommend them to our family and friends. More