Don Ayres Honda

These men are wonderful! They have always gone out of their way to make sure that I am happy with my Hondas. I have purchased 4 HOndas at Don Ayres. I was ready to give back my 2007 Accord due to a noise their way to make sure that I am happy with my Hondas. I have purchased 4 HOndas at Don Ayres. I was ready to give back my 2007 Accord due to a noise in the front drivers side window that was really bothering me. Doug spent time figuring out where the noise was coming from and fixed it! He even worked me in to get it fixed before I took a trip....in his words "so I wouldn't have to hear it on the drive". That is true customer service with care! I can't say enough about the service I have gotten from Doug and the rest of the men there. I would never go any place else in Fort Wayne! I'm moving to Iowa in July 2011 and I am concerned about what kind of service I will get there. I may come back here for some of it when I visit family here. More

I have now purchased 3 cars from Don Ayres. Why do I keep coming back? The service is excellent; the product if great, and you feel a part of a family that they are making you a part of. Originally for keep coming back? The service is excellent; the product if great, and you feel a part of a family that they are making you a part of. Originally for my second cqar, I returned because of the knowledge and expert care I got in the Serice Dept. and Doug Settle, the manager. I have found that the sales representatives are knowledgeable and honest in their presentation of their products--Honda cars. BJ Harper More

Anwar was very helpful during the whole process. We found the car on the lot over the weekend. Anwar responded to an email I placed through their websire the next day. While the information on their found the car on the lot over the weekend. Anwar responded to an email I placed through their websire the next day. While the information on their website was spotty and inaccurate on somethings, Anwar did his best to give us the best possible information. We couldn't be happier with Anwar or Don Ayers Honda. They were all excellent to deal with. More

We were looking to purchase a small fuel effecient vehicle in Ft. Wayne. We went to the only Ford dealership, the only Hyundia dealership and the only Volkswagon dealership and there were no Focus, Fi vehicle in Ft. Wayne. We went to the only Ford dealership, the only Hyundia dealership and the only Volkswagon dealership and there were no Focus, Fiesta, Accent, Elantra or TDI Golfs in the entire city. We went to Don Ayres and they had two Fit, two Insights and two CR-Zs to test drive. I was concerned because of low ratings by Consumer Reports on the Insight and the CR-Z and they were able to work through my concerns point by point. I had multiple visits, multiple phone conversations and all were professional, none over pushy and they never put down the competition I was shopping. They just focused on their products strong points and let the ride speak for itself. We ended up deciding on a CR-Z and, due to the limmited supply, they found one in MI and drove it back. They were thorough on their walk throughs of all of the vehicles functionality and the owners manual. More

This is the second vehicle that we have leased through Don Ayres Honda in Fort Wayne, IN in the last 2 years. The atmosphere is always friendly and the entire staff is always willing to answer all your q Don Ayres Honda in Fort Wayne, IN in the last 2 years. The atmosphere is always friendly and the entire staff is always willing to answer all your questions. They treat you like family when you arrive and through the entire process. They keep their customer up to date with new dealer incentives via email and also contact you via phone just to check up on the vehicle and if you are enjoying it or if there have been any issues. Andy Hitzemann was extremely helpful on our new lease of our 2011 Honda Odyssey and even paired the bluetooth cell phone for my wife to the vehicle. He showed us all the new gadgets that Honda updated on the current model compared to our 2010 model that we traded in. Over all, Don Ayres is more than just a dealer of fine automobiles, but they are more of a family that you go to visit (but only when needed)!!! :) More

Sales people were wonderful. Detailing was poor - garbage was left in van at purchase time and the storage bin in the 2nd row was extremely wet and left closed - I guess from shampooing. It was begi garbage was left in van at purchase time and the storage bin in the 2nd row was extremely wet and left closed - I guess from shampooing. It was beginning to get musty and I am spending many hours trying to dry it out so it can be used and not get moldy. More

Once I got to Ben as my sales associate, my experience was fantastic. He did an excellent job, working to make sure I got exactly the car I wanted--something I did not receive at other Honda dealerships a was fantastic. He did an excellent job, working to make sure I got exactly the car I wanted--something I did not receive at other Honda dealerships and from another sales associate. He was personable, knowledgeable, and made me feel taken care of as a customer. As this was my first new car purchase, the process can be more than a little nerve-racking, but he helped me get to exactly where I wanted to be. More

Rick answered my e-mail inquiry promptly (other dealerships I e-mailed did not respond) and he set up an appointment that worked for me. We discussed via phone my needs and expectations. Rick gree dealerships I e-mailed did not respond) and he set up an appointment that worked for me. We discussed via phone my needs and expectations. Rick greeted me with a smile and handshake making me feel that I was important to him. We again discussed my needs and wants...after a short computer check Rick found the perfect car for me. Rick made the buying process simple and go very smoothly....time passed quickly and I left with a much needed new CRV!!! More

I have taken my vehicles to Don Ayres for the past 15 years for service. I have dealt with Kevin for quite some time and he has always been extremely good to work with. He is knowlegeable and has alwaw years for service. I have dealt with Kevin for quite some time and he has always been extremely good to work with. He is knowlegeable and has alwawys communicated the necessary maintenance that needed to be done. He has always followed through as promised. The quality of work has been good. More

Clayton was helpful and answered all of my questions. I was hoping the leasing pmt. would be much lower to fit my budget given I have made all pmts on time for the past 3 years. was hoping the leasing pmt. would be much lower to fit my budget given I have made all pmts on time for the past 3 years. More