Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Don Ayres Honda
Fort Wayne, IN
4,806 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551
Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,806 reviews
June 15, 2011
We were very satisfied with the reception we recieved the moment we left our vehicle untill we left the lot with our purchase. We were met by your representative, Anwar, who was very professional, and friend moment we left our vehicle untill we left the lot with our purchase. We were met by your representative, Anwar, who was very professional, and friendly. We liked the fact that we were not pressed to buy....simply shown several vehicles. Anwar was very informative, answered all our questions, and made us feel we were chatting with an old friend. He spent a lot of time with us not knowing for certain we would buy and we never felt hurried or pressured to make a decision. Our daughter met him the following day when we returned to pick up some papers and when we left she made the statement that Anwar was the FIRST car salesperson she had ever met that she actually liked. We would recommend your dealership and in particular your sales represenative, Anwar. More
by dandbmyers
Employees Worked With
Anwar
June 14, 2011
Mark is a salesman with integrity. He will sell you a great vehicle without the 'hard sell pitch'. If you need to grab a bite to eat and discuss what you need - no problem - he will be there when you com great vehicle without the 'hard sell pitch'. If you need to grab a bite to eat and discuss what you need - no problem - he will be there when you come back to buy the vehicle. None of that high pressure 'you have to buy it now - one day only price' stuff like at other dealerships. Tell him what you are looking for and he will find it for you. This is the second vehicle Mark has sold us and we are very happy with it. More
by KimberColg
Employees Worked With
Mark Harrison
June 14, 2011
Had a routine oil change done on my Accord. The staff were friendly and completed the work within the time frame that was given to me. The price is lower than anywhere else and the fact that it is a Hond were friendly and completed the work within the time frame that was given to me. The price is lower than anywhere else and the fact that it is a Honda Dealer that is completing the work puts my mind at ease knowing that it is done right and if there are any other problems discovered they will notify me. More
by worman1
Employees Worked With
Do not remember his name
June 09, 2011
I was great working with Mr. Hoover. Just came over to look at options, but decided to buy. Working with him on one issue, but know it will be resolved. look at options, but decided to buy. Working with him on one issue, but know it will be resolved. More
by Tesoup
Employees Worked With
Shannon Hoover, Shannon Hoover
June 07, 2011
Jeff and Don Ayers were very easy to work with. Very low pressure sales and were willing to work to get the vehicle and price I wanted. I will recommend Jeff to my friends and family. pressure sales and were willing to work to get the vehicle and price I wanted. I will recommend Jeff to my friends and family. More
by mnovak@tfedirect.com
Employees Worked With
Jeff Gilmore
June 06, 2011
Jeremy did a good job explaining that we needed new brakes and why. He was very thorough and helpful. In the past, we have mainly worked with Jay and Troy. The service advisors and the service a brakes and why. He was very thorough and helpful. In the past, we have mainly worked with Jay and Troy. The service advisors and the service are the main reasons that we would be reluctant to look at other dealerships. We would not like to give up Honda's service. More
by car2care
June 05, 2011
Jarred H was friendly and helpful. He answered my questions and was polite. He did a great job of showing me cars and explaining the features. On the other hand Rick Squires was high strung and c questions and was polite. He did a great job of showing me cars and explaining the features. On the other hand Rick Squires was high strung and came across as rude. When I asked questions about the buying process, his tone was impatient, and condescending. The first thing my husband and another person said when meeting Rick was,"boy is he high strung." Many people have asked me about my Honda CRV, and I tell them how much I love the car, but probably would take my business elsewhere the next time. More
by Speterson
June 04, 2011
Overall all staff was very helpful. waiting area was very clean and comfortable. The complementary refreshments were a very nice touch. I look forward to working with Don Ayres more in the future. Wh very clean and comfortable. The complementary refreshments were a very nice touch. I look forward to working with Don Ayres more in the future. When I called, an appointment was set up promptly. More
by docdad
Employees Worked With
clayton
June 04, 2011
After I bought the car, they did inspection to fix several problems, had to take the car back twice. They refused to fix brakes and told me squeaking was normal (George's mechanic replaced them after several problems, had to take the car back twice. They refused to fix brakes and told me squeaking was normal (George's mechanic replaced them after being paper thin and squealers were exposed), lights continued flashing and told it was normal (Alternator replaced, flashing stopped), got a very rude voicemail about no more service would be done on the vehicle and I needed to come get it now. Took 45 days to receive title after going and getting a dealer plate after my temporary plate expired, I had to call 3 times to question people about where my title was. The day after I got it, I received a phone call claiming I needed to return the dealer plate because I had had it way too long. I explained I just got my title yesterday, they seemed confused. The next week I receive a phone call from a manager claiming the plate was going to be reported stolen. I don't see why they had 45 days (21 legally) to get me my title and I didn't even have one day to get my new registration. After talking to several friends and reading reviews about Don Ayres, I found out this is normal. I will never come back or recommend this place of business. I will also make sure I add to the poor reviews. Hopefully someone will want to get it together... More
by igby012
Employees Worked With
Multiple manangers and Aaron Warner
