Don Ayres Honda

I recently bought our family's 9th Honda from Don Ayres. Besides the Honda quality, I come back due to Doug Settle's service area. We have been having our Hondas serviced by them for close to 20 years. The Besides the Honda quality, I come back due to Doug Settle's service area. We have been having our Hondas serviced by them for close to 20 years. The work is done right the first time, by the time requested, and at a reasonable price. Any questions, they call me and still get it done on time. At times, I feel it it is like the show Cheers, Doug and the staff great me by name and I know (and trust)them. More

My husband and I have owned Hondas since 1981 and Don Ayres Honda has been our dealer and service provider. We've always received excellent service. I have worked with and known Doug Settle for a long ti Ayres Honda has been our dealer and service provider. We've always received excellent service. I have worked with and known Doug Settle for a long time and he has always made sure we are treated like we are his best and only customers. He is such a positive asset as Service Manager of Don Ayres Honda. I have also worked with Jay and he also has treated us well and makes sure we are aware of the cost of maintenance (we've really never had any major repairs with our Hondas). The newer service men are being trained as good customer service reps. More

service was great, price was the best, technicians were helpful and welcomed my family, the area was clean and the overall experience make me drive 70 mile one way to get my service done in Fort Wayne. helpful and welcomed my family, the area was clean and the overall experience make me drive 70 mile one way to get my service done in Fort Wayne. More

My husband and I went to Don Ayres just "to look around." When we were walking through looking at the used certified cars we were greeted by Anwar. He was very polite, gave us his business card an around." When we were walking through looking at the used certified cars we were greeted by Anwar. He was very polite, gave us his business card and told us to look around and if we had questions or wanted to test drive a car he would be able to help us. He wasn't pushy and gave us room by ourselves to look around on our own. We immediately wanted to check out a hybrid so we talked to Anwar not long after introductions. We went inside and he took some basic information then he got the car and brought it into the car bay so we can check out the car from bumper to bumper out of the sun with plenty of room to move around. Anwar was very thorough explaining the Honda Civic Hybrid and Honda's certified information. Soon after, we hopped in and went for a brief ride. Of course I was in love with the car. Once we got back to the dealership we began all the "fun stuff" by entering information for the purchase. During this time Anwar was very friendly, talking to us like good friends throughout the whole process. He was very personable and made sure we were comfortable and taken care of. We came towards the end of the night and even though the closing/purchase took longer than expected, past closing, Anwar never got irritated that we were past his time to go home. We felt important from the moment we met through to us leaving. Everyone at Don Ayres was very friendly. Any time we walked by an employee we were always greeted with a friendly smile and "Hello." We never once felt like "we didn't belong" at Don Ayres! I have never had such a great experience purchasing a car in my life; my husband and I both were just so pleased with Don Ayers and their employees! We can't thank everyone enough for everything and we look forward to continuing a life-long friendship with Don Ayres! More

Excellant service each and everytime continues to bring us back to Don Ayres. We have purchased three Honds there and the service is one of the greatest reason. us back to Don Ayres. We have purchased three Honds there and the service is one of the greatest reason. More

We are so pleased with Don Ayres Honda. They run a first class operation! its a joy to go in there to have our vehicles serviced. Everyone is friendly. Their place is so clean! We drive 1 hour to take ou class operation! its a joy to go in there to have our vehicles serviced. Everyone is friendly. Their place is so clean! We drive 1 hour to take our vehicles there. More

It was our first experience with Honda dealer in Fort Wayne, Indiana. Andy Hitzemann was very professional and helpful. He tried to accomodate us as much as he could. We would recomend him to our famil Wayne, Indiana. Andy Hitzemann was very professional and helpful. He tried to accomodate us as much as he could. We would recomend him to our family and friends and we will come back to Honda if we need another car. Nice dealer's office, clean and air conditioned what was very important that day because the temperature outside was 90 degrees. More

My experience with the service department and everyone at Don Ayres is always exceedingly satisfactory.I never dread making the appointment because your service and sales reps are always friendly and knowled Don Ayres is always exceedingly satisfactory.I never dread making the appointment because your service and sales reps are always friendly and knowledgable. They also get me in and out with minimal time loss. They keep me informed on what service will be done on my lease vehicle and what will be needed at the next service appointment, which is really helpful in these economic times. I will be back if in the future I require a replacement vehicle and will always recommend Don Ayres to my friends and business associates if they ever need a reliable car dealer. Thank you all for doing such a wonderful job! More

We have always been greeted with a smile; sometimes even with our door being opened for us. Numerous times our vehicle problem was fixed right in the bay w/o cost. The staff seems quite knowledable about with our door being opened for us. Numerous times our vehicle problem was fixed right in the bay w/o cost. The staff seems quite knowledable about problems shared and possible solutions. It also helps to be asked about a car wash and we often are. In all the many years that we have brought our vehicles to the service center we can count on less than one hand problems with the service. We actually look forward to bringing our car in and have not found another dealer's service center to be that friendly and helpful. Please keep up the good work!!!!!!!!!!!!!!!!!!!!!!! And don't let Doug go-----he's great for you and us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Some mention was made in the materials as we purchased about a "key chain" service fob. None has been provided tho I inquired of the salesman and the service rep on 7-5-11. Is the fob necessary or desir about a "key chain" service fob. None has been provided tho I inquired of the salesman and the service rep on 7-5-11. Is the fob necessary or desirable? More