
Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The Service team worked very hard to get my vehicle in on a busy Saturday.They were very friendly and kept me updated on the problem with my vehicle.They were able to finish the work that same day and did on a busy Saturday.They were very friendly and kept me updated on the problem with my vehicle.They were able to finish the work that same day and did only the work needed. More
The service experience was good. It seems like it takes so long to set up an appointment. The earliest that I could get in when I called was one week. The time before was 3 days. Even though it was warrant so long to set up an appointment. The earliest that I could get in when I called was one week. The time before was 3 days. Even though it was warranty work they didn't offer and I forgot to ask for a receipt for service performed. I called Friday and left a message for them to mail me one, but I haven't hear back yet. They normally wash the vechile, but it wasn't done when I picked up the vechile this time. I didn't ask for it to be washed, since I was in a hurry to leave when I returned. I had to ask one other time for it to be washed, which they did. More
Troy had informed me that my timing belt was due on this visit. Also, he called to reschedule my appointment due to work load. I was not expecting a $1300.00 bill. It was all explained to me. visit. Also, he called to reschedule my appointment due to work load. I was not expecting a $1300.00 bill. It was all explained to me. More
After deciding it was time to move on from the vehicles that had been good to us for several years, we looked at both Sedans and small SUV's while trying to find to find one to meet both financial sense as that had been good to us for several years, we looked at both Sedans and small SUV's while trying to find to find one to meet both financial sense as well as personal satisfaction. Basically we looked at GM - Ford - Toyota - Honda while covering the primary models that fell into our search pattern. In the end, the new Honda CR-V won out as the vehicle of choice for my wife to drive. Working with Don Ayers dealership made the purchase process go seamless while helping us get the deal done to meet our budget. Having had the service done there regular, the work is done as expected and at the best cost in town - $ 12.95 oil change ( for vehicles purchased there ). I will continue to promote them and followed my own advice while getting a 2nd CR-V last fall for my daughter. Absolutely a great vehicle and a great dealership to work with. If you're needing a salesman, ask for Bill Fenoglio who will do you right during the process. ** the only problem I have had is that I don't get to drive either of them ! More
Anwar and the rest of the team were outstanding in helping me buy my "new to me" car. The experience was the best I've experienced over a lifetime of buying about 10 cars. They had the used auto th helping me buy my "new to me" car. The experience was the best I've experienced over a lifetime of buying about 10 cars. They had the used auto that I wanted -- found it on-line then went to the dealership. I was done in a couple of hours and drove off with the very car that I'd been looking for. Price and trade-in exceeded the very best deal I'd imagined. I will go back and also recommend Don Ayres to my friends. More
It was time for an oil change, we called made an appt. got there about 15 minutes early. They took the car in and within the hour it was done. Everyone was very friendly. We were on our way home. got there about 15 minutes early. They took the car in and within the hour it was done. Everyone was very friendly. We were on our way home. More
My car was towed into the dealership as it would not start. Doug and his team performed a thorough examination of the problem and identified a solution. It was not a normal problem and took some time start. Doug and his team performed a thorough examination of the problem and identified a solution. It was not a normal problem and took some time to identify. The teams' perserverance and resolution was greatly appreciated. The car with, over 215K miles, is running like a top again... More
Doug was very helpful. He listened to my concerns/questioned and offered answers and is following up with one of my concerns. He did not rush me and took the time to explain everything to me concerns/questioned and offered answers and is following up with one of my concerns. He did not rush me and took the time to explain everything to me. More
Don Ayres Honda Service is the only shop I've trusted to care for my 2004 Honda Pilot. I bought my Pilot new from Don Ayres and followed their recommended service schedules. Although I'm not an expert to care for my 2004 Honda Pilot. I bought my Pilot new from Don Ayres and followed their recommended service schedules. Although I'm not an expert mechanic, it has been comforting to know Doug Settle and his team of experts have been there to proactively keep my car running well and my family safe. With 280,000 miles on my car, I can honestly tell you my car still feels and drives like new! I have not had to worry about how I would get my family every where we needed or wanted to go, including taking us on Spring Break safely to Florida each year. What a great value the quality of a Honda vehicle and the expertise of the Don Ayres service team have provided to me and my family! More
I had a coupon for an oil change which was great. A regular oil change without coupon is priced a little high, I am not sure I would drive out if my way for a full price oil change. regular oil change without coupon is priced a little high, I am not sure I would drive out if my way for a full price oil change. More