Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,831 reviews
I had to have my car towed into the dealership. I had a large puddle of fluid under the car in the garage and the car was heating up. I arrived first thing in the morning and was told they would have to wo large puddle of fluid under the car in the garage and the car was heating up. I arrived first thing in the morning and was told they would have to work me in so I was given no indication of if/when I would know if it could be fixed on that day or if I needed to rent a car so I could get to work and start my day. I also had work done on my car over a year ago regarding an oil leak and told them it was not fixed (still leaking)and on every occasion I have had it in since I have told them it still leaked. When Jeremy came out to tell what they had thought might be the problem, he also proceeded to tell me the oil leak could cost up to $750.00 after they got it apart and took a look at the gaskets. 1. He wouldn't look me in the eye when I was questioning him about "how much would it have been if they would have looked at it when I first stated the leak was still there?" 2. He just stopped talking about it like it wasn't important. I chose to not have that fixed at this time (I am planning on looking around and getting other estimates cuz I really want it fixed this time) I also told him I was in a month earlier because my engine came on and it was put on the computer and I was told it was a false alarm and it was reset. It was very frustrating to then a month later have to have my car towed in for a major problem. Was it misread? I feel like it was a warning sign that was ignored. All around frustrating experience........... More
Never bought a vehicle from a dealership as nice as this one. On top of great customer service at the point of sale, they service it for WAY cheaper than what I could do myself. Overall, I would recommend one. On top of great customer service at the point of sale, they service it for WAY cheaper than what I could do myself. Overall, I would recommend to Don Ayres Honda to anyone that wanted to buy a great new or used car. More
I would highly recommend anyone interested in buying a car to meet with Joe Parra from Don Ayers Honda. He is informative and is genuinely concerned with finding the right car for the customer. He could car to meet with Joe Parra from Don Ayers Honda. He is informative and is genuinely concerned with finding the right car for the customer. He could have pushed us towards a more expensive option on multiple occassions but did not do so. Rather he explained the benefits and drawbacks of each option and was very patient. We went to five dealerships after doing internet research and Joe was by far the best salesperson we met with. More
It was a great experience working with Mark again. He sold me my 2010 Accord 2 years ago and now I wanted to make a change to the CRV, but I still had 15 months on the current lease. I told him my limit sold me my 2010 Accord 2 years ago and now I wanted to make a change to the CRV, but I still had 15 months on the current lease. I told him my limit for a new lease payment and the options I wanted on a CRV. Then he and the dealership went to work to make it happen. Got me out of the old lease and into a new one with no money down and in my budget. I am very happy. More
We have always purchased our Hondas at Don Ayres. The main reason is not only are Hondas nice cars, but because of the truly outstanding service and body shop. We never feel that we are getting ripped o main reason is not only are Hondas nice cars, but because of the truly outstanding service and body shop. We never feel that we are getting ripped off. When we do have something that needs to get repaired,it is always done right the first time! The sevice and body shop managers Doug Settle and Kevin Cox are fantastic and very professional. The service advisors Jay, Tom, and all the others are outstanding. We will continue to purchase Hondas nostly because of the Don Ayres dealership. More
This Honda dealership is the only one I will deal with. I just love Jay!! He works with me on getting my vehicles in and lets me know up front what is going to be done and about how much it will cost. Th I just love Jay!! He works with me on getting my vehicles in and lets me know up front what is going to be done and about how much it will cost. The prices are reasonable and Jay's customer service is what keeps me coming back!! Thanks for all your hard work Jay!! More
I found the car online for the best price for that year, make, and model for the 07 Maxima I purchased. I have been searching for over 3 months for a good deal on this car. The salesman was very professio make, and model for the 07 Maxima I purchased. I have been searching for over 3 months for a good deal on this car. The salesman was very professional and I will highly reccommend my family and friends to Aaron Warner and his business partners. The experience was great and am looking forward to buying my next vehicles from him in the future! I also got a great deal on a 5 year 60,000 mile warranty! I would have been stupid for turning it down! Thanks for experience and I love the car! More
We were hesitant to change our van purchasing from Chrysler to Honda but we wanted a van of very good quality. We had checked at other Honda dealers and were impressed by the vehicles but were not su Chrysler to Honda but we wanted a van of very good quality. We had checked at other Honda dealers and were impressed by the vehicles but were not sure we wanted to make the change. Upon entering Don Ayres Honda we were welcomed as family. Anwar worked very hard to help us purchase our new van in our payment limits. While waiting to see on the dealings of buying the van, Anwar brought us beverages and was genuinely interested in our lives. He carried on a nice conversation with us, as a friend and not as a salesman trying to earn our business. After we were approved for our purchase, Anwar gave us a tour of the whole facility, the finance department, the service department, etc. He introduced us to everyone and actually knew all of their names. We would definitely recommend Don Ayres Honda to anyone who would ask and would definitely recommend that they deal with Anwar. He helped make the experience of buying our van a great one. More
Rick was exceptionally patient with me because of my family circumstances. He rescheduled meetings, considered more than one trade-in possibility, and enhanced the closing process. During the price ne family circumstances. He rescheduled meetings, considered more than one trade-in possibility, and enhanced the closing process. During the price negotiations, which is my least favorite portion of buying a car, Rick did NOT play the usual "games." We quickly arrived at just price. Because he has sold me other vehicles at Don Ayres Honda, Rick was wise enough to treat me as a friend rather than an "up." Both the Honda Civic that I bought and the service group really sold me the car. But Rick Kruger made the process of acquiring ownership a real pleasure. If Rick is with Don Ayres when I need my next vehicle, I will purchase it through him. Also, I will recommend him to my friends. More
This rating was given due to several visits to body shop and service with our CR-V our service has been exceptional. The personnel haveve treated us exceptionly well will continue to do business with Don Ay and service with our CR-V our service has been exceptional. The personnel haveve treated us exceptionly well will continue to do business with Don Ayres Honda. Don Ayers is highly recommend by my wife and I. I thank You. More