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Don Ayres Honda

Fort Wayne, IN

4.9
4,966 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,966 reviews

March 20, 2025

The waiting room was very clean and spacious. Lots of room to spread out and enjoy the scene More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 21, 2025 -

Don Ayres Honda responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback!

March 20, 2025

Dillon and the Don Ayers Honda team delivered flawless service! Fast, meticulous, and truly outstanding—my only choice for vehicle maintenance. More

by Autumnskye613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

March 19, 2025

Great service , nice staff. waiting areas are very nice. Coffee Provided is very good. Thanks More

by Rraval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 19, 2025

Always enjoy working with Jeremy. Very friendly and conscientious. Glad to get recall taken care of. He always makes it a positive experience. More

by Elizabeth Doelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Don Ayres Honda responded

Elizabeth, It's great to hear that Jeremy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

March 19, 2025

Very open and comfortable place to stay while car is being serviced. Very clean too! More

by pjs3006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Addison had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 18, 2025

They got me in really quick and out really fast when no one would even look at my car More

by mattrojas22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dillion and our team, and we look forward to working with you again.

March 17, 2025

I was very happy with my experience. Courtney was SO friendly, informative, and helpful. My wait was pleasant enough, but I was disappointed that the shuttle never came, I could have don More

by Yarnelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Don Ayres Honda responded

Yarnelle, Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Courtney and our team were able to help, and we hope to see you again!

March 15, 2025

Dillon was great and very helpful. It did take quite a while for an oil change though. More

by dnihiser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Dillon here at Don Ayres Honda.

March 15, 2025

Appreciated the no pressure sales approach and the explanation of the car's accessories, however, I am disappointed that this model did not have a radio that was satellite ready so I could use Sirius More

by lowell.shepler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Craun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jugloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Broaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Don Ayres Honda responded

Thank you so much for choosing Don Ayres Honda! Please let Caleb, Chris, and John know if we can be of any more assistance.

March 14, 2025

Pleased with the car and the salesman… I did get lied to about the finance… was suppose to be through Honda at a special APR then when get to the dealership the next day was financed through a credit union More

by Rdarmey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Herbst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Couch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Don Ayres Honda responded

We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 26, 2025 -

Rdarmey responded

I still have not heard from this dealer… interesting. They got their money and my trade and that’s all they care about.. It’s funny how people say that Don Ayres is the best place in town to get a car from as they are all about the customer experience and they don’t talk you into the crazy warranty stuff but yet they do… so are the rest of these reviews workers or paid people or AI?

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