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Don Ayres Honda

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.9
4,978 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,978 reviews

April 02, 2024

Christian Vazquez made this car buying experience extremely easy . my best one yet ,from selecting the vehicle I wanted to the the facility’s he provided for our payment options ! 10/10 More

by rene.piedra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Herbst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Vasquez
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Apr 02, 2024 -

Don Ayres Honda responded

Thank you, Rene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 01, 2024

Pretty straight foward and easy to work with. Would have prefer a better offer on my used mini van. More

by msmithfw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Herbst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 30, 2024

I can't recommend Andy at Don Ayres Honda enough! He was fantastic throughout the entire car buying process. He really took the time to listen to what I was looking for in a vehicle and answered al More

by Tonia222
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Don Ayres Honda responded

It's fantastic to hear that Andy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Tonia, for choosing Don Ayres Honda!

March 30, 2024

I always get excellent service from Don Ayres, Scheduling is easy and the services are performed on time and sometimes even ahead of schedule!!! Jeremy is always VERY helpful, knowledgeable and courteous! More

by dover1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

March 29, 2024

I was disappointed in my service. Thought I was taken advantage of by service department. I am not sure if I will go back. Betty Luyben More

by boop
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who it was
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Apr 02, 2024 -

Don Ayres Honda responded

Thank you for bringing this to our attention, Betty, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 29, 2024

Don Ayres Honda was very professional, answering all my questions and providing other information to help make my decision fully informed. I will tell my friends and family about my good experience. More

by danrfogarty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Don Ayres Honda responded

We are so glad that we had the opportunity to work with you, Dan, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 28, 2024

Service was quick and easy. I had no problems getting my oil and filter changed. More

by aaheisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2024

This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 26, 2024

Andy was very thorough in explaining all features of the new car. Would work with him again. More

by tds11202
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2024

I appreciated the respect and friendliness. I was grateful that my concerns were heard. I felt I could trust what I was being told. More

by elmmichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
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Mar 26, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

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