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Don Ayres Honda

Fort Wayne, IN

4.9
4,876 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,876 reviews

February 22, 2024

Excellent and timely service. I appreciated the car wash. I wish more dealerships did this! More

by jsthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 22, 2024

Very professional attentive, explains bill, fair charges good place to maintain your Honda I would recommend them! More

by suzart37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

February 22, 2024

Rick Kruger was very knowledgeable and knew what he was talking about Helped me pick out the perfect car . Great conversation for the slow process. Great first time experience More

by Loganaustin2468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Herbst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again!

February 21, 2024

Addison was very helpful, he communicated well. He and the staff did an awesome job. No issues from the fix as of now. More

by jeff_rynearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Don Ayres Honda responded

Jeff, Thank you for taking the time to share your thoughts on working with Addison and our team. We're glad to hear we delivered such a great experience!

February 21, 2024

very quick and easy process working with finances. test drove a black 2024 honda civic sport, and left with it that afternoon same day. big thanks to Rick Kruger, and everyone else for helping me find More

by Felix Burkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Odle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Don Ayres Honda responded

Felix, It's great to hear that Rick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2024 Hinda Civic Sport! Thank you for choosing Don Ayres Honda!

February 20, 2024

Rick Kruger was super knowledgeable about all the vehicles we were interested in. He went above and beyond to make sure we were satisfied with our purchase Rick Kruger made sure to have the vehicle r More

by austin.powell314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Don Ayres Honda responded

Austin, Thank you so much for your kind words for Rick, and for taking the time to leave us this wonderful feedback!

February 20, 2024

I was referred to Andy by a family friend who has only purchased vehicles from him and has never been disappointed, credit to Andy and Don Ayres as a whole. when I first met Andy our interaction was prett More

by Baileykauffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Loeffler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Don Ayres Honda responded

Bailey, Thank you so much for your excellent review! We are so glad that Andy and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 20, 2024

I’ve been coming to this dealership for a long time now and the service has always been 100%. More

by Red98643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 20, 2024

I wouldn’t let this place change the oil on my lawn mower. Their ‘experienced’ lube technician stripped the threads on my oil pan drain hole necessitating its replacement. Service advisor claimed it More

by Am5898
Recommend Dealer
No
Employees Worked With
Have no idea
Feb 23, 2024 -

Don Ayres Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 19, 2024

Quality service from start to finish! Lucas’ hospitality and welcoming demeanor made my purchase seamless and pleasurable - all the way to closing. Would definitely recommend my friends a More

by chino689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Odle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Campos
Feb 19, 2024 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! Lucas and our team sincerely value your business and look forward to your next visit.

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