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Don Ayres Honda

Fort Wayne, IN

4.9
4,718 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,718 reviews

June 26, 2020

I had the best experience at Don Ayres. Cristian Vasquez helped us pick out the perfect car! He was really nice and honest. Shawn in the finance department was really patient and helped us make sure we walk More

by Sasha P
Recommend Dealer
Yes
Employees Worked With
Chad Oberlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Trice
June 22, 2020

We picked up our new Honda CR-V EX-L today. Thank you to Andy and to Travis for their assistance. As with all of our previous purchases from Don Ayres Honda, and we have purchased many vehicles since 1978, More

by mapatten260
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Russett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Herbst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2020

This was not the car buying experience I was expecting, it was so much worse. The more I think about it the more upset I get. I want to believe had a different sales person been involved the experience More

by Lyndsay
Recommend Dealer
No
Employees Worked With
Jeff Gilmore
Jun 24, 2020 -

Don Ayres Honda responded

Hi Lyndsmarie. I'm sorry that you had this experience. Please accept my apology and assurance that we will use your feedback to coach Jeff and the rest of our team to improve the customer experience. I invite you to give us another opportunity to earn your trust by visiting our service department when it's time for your first scheduled maintenance. I'm confident we'll do better. Sincerely, John Watkins - General Manager

Jul 01, 2020 -

Lyndsay responded

UPDATE: 7/1/20 My mother in law just informed me that Don Ayres screwed up on the paperwork and had to redo all the loan paperwork with their lender because the dealership put my father in law on the sales agreement, when it should of only been in my mother in law's name. John Watkins, your staff have a real problem with identifying who is buying the car and listening to your female customers. I hope your promise to "coach" your team is sincere.

June 18, 2020

Loved the experience. Team was friendly and knowledgeable. They price there vehicle to sale. Meaning, they won’t go down in price, very much. However, they will work with you and will try to ma More

by John9snyder9
Recommend Dealer
Yes
Employees Worked With
Cristian Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2020

Matt was very helpful and friendly in assisting us in purchasing a Honda CR-V. Would work with Matt again in the future if we are in the market for a car again! More

by whinks1
Recommend Dealer
Yes
Employees Worked With
Matt Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2020

Always there for us. Andy Hitzemann exceeded our expectations in his knowledge of the car we were looking for answered all questions. Thanks to Shawn Trice for your profe More

by whites74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Trice
June 09, 2020

He was very professional sales person..." Andy Hitzemann. I couldn't have asked for a better Honda sales person than Andy Hitzemann. He was very professional and quite pleasant to work with as I was looking f More

by madhurikodali2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

Knowledgeable and friendly, made the entire car buying experience quick, easy, and pleasant. Will tell all my friends to shop with Skylar if they need a vehicle. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Skyler Jauregui
June 05, 2020

Skyler and Don Ayers were extremely helpful in finding my boyfriend a new car that will last us a while! Thank you, and we will definitely be coming back if need be! More

by Roo
Recommend Dealer
Yes
Employees Worked With
Skyler Jauregui
June 04, 2020

Most pleasant and accommodating people to work with. I would recommend this dealership to everyone looking for a new or used vehicle. The whole process went very smoothly and quickly! More

by Rupper1
Recommend Dealer
Yes
Employees Worked With
Chris Demetriades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Qw, Bill Hulwick, Josh Chase, Skyler Jauregui
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