Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Ron Conner is always very personable and offers insight into any issues that I have with my vehicle. This time I even got a car wash that I wasn't expecting! into any issues that I have with my vehicle. This time I even got a car wash that I wasn't expecting! More
Always a exceptional experience with customer service. Van was clean when the oil change and tire rotation were done. Nice, added bonus. As was before and will forever be, the only complaint I’ll ever hav Van was clean when the oil change and tire rotation were done. Nice, added bonus. As was before and will forever be, the only complaint I’ll ever have is the warranty clown after you purchase the van. Guy is a snake. More
Mr. Settles and Mr. Sullivan quickly and attentatively ushered me through the check-in process. As I boarded the courtesy shuttle, Jeremy let me know he had test driven my vehicle and had duplicated my is ushered me through the check-in process. As I boarded the courtesy shuttle, Jeremy let me know he had test driven my vehicle and had duplicated my issue. He telephoned my office upon identifying the problem; my repaired vehicle was ready for pick-up mid-afternoon. More
Service was clear and respectful. I had the opposite experience at the Subaru dealership in town and so ditched my vehicle and will never go back... experience at the Subaru dealership in town and so ditched my vehicle and will never go back... More
Scott is wonderful! I tend to make my appointments early in the morning and he is always so chipper and friendly! He makes sure I understand all aspects of the service inspection and never makes me feel inf in the morning and he is always so chipper and friendly! He makes sure I understand all aspects of the service inspection and never makes me feel inferior. He is always excellent and I make sure to request him every time :) More
They always schedule my car in a timely manner to come for a service and everyone is very friendly. Chuck Suter is very helpful as my advisor and very knowledgeable. for a service and everyone is very friendly. Chuck Suter is very helpful as my advisor and very knowledgeable. More
A simple flat, but the Civic Si doesn't come with a spare. Honda had picked up my car within a half hour, and Zack went far beyond my expectations keeping me apprised of the situation. I have to wait f spare. Honda had picked up my car within a half hour, and Zack went far beyond my expectations keeping me apprised of the situation. I have to wait for the tire unfortunately, but Zach communicated this as professionally as possible. I had them change the oil and flush the transmission while they had it. I'm not expecting the tire until Monday but by the afternoon same day Zach had already completed everything I had asked be done. I would recommend Don Ayers Honda to anyone and everyone. I have always received great service from them. More
I brought my Ridgeline in for a recall service on the Tonneau cover. I received Top Rated Service. Jeremy Sullivan is the consummate professional, as is his usual performance. Tonneau cover. I received Top Rated Service. Jeremy Sullivan is the consummate professional, as is his usual performance. More
I always appreciate Cesar as my service advisor. He makes things seem easy and he is very pleasant to talk too. Additionally, the whole Teams is very friendly and seems to go out of their way to make sure yo things seem easy and he is very pleasant to talk too. Additionally, the whole Teams is very friendly and seems to go out of their way to make sure you are taken care of. More
Clear communication, timely fair service keeps my Honda running like new! Ron Conner is my advisor and he does a spectacular job! Would highly recommend! running like new! Ron Conner is my advisor and he does a spectacular job! Would highly recommend! More