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Don Ayres Honda

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.9
4,968 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,969 reviews

August 22, 2024

Service advisor was very polite and communication was great. Kept me updated throughout the experience More

by jimgodfrey77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Don Ayres Honda responded

Jim, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2024

Great service, professional to all and caring. Like the new service expansion and looking forward to the new showroom! More

by ebstir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
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Aug 21, 2024 -

Don Ayres Honda responded

We are very happy to hear Daniel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2024

Great service and very much appreciated getting my oil changed. Daniel was exceptional and extremely helpful. More

by Colette Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
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Aug 21, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Colette, please let us know.

August 21, 2024

John and the staff in the service department have provided exceptional service in a professional and polite manner. More

by prestonrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
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Aug 21, 2024 -

Don Ayres Honda responded

Preston, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 21, 2024

I would definitely recommend this dealership to my friends and family. They got me in at the drop of the hat. More

by arwysong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

arwysong responded

Thank you,John D., You got me in right away for the awful sound effects in my wheel. Despite Dillon S. having a day off. I also appreciate Dillon S.

Aug 21, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 19, 2024

Farod was very helpful in syncing our phones to the vehicle. He also answered our questions even after we took our vehicle home. He definitely goes the extra mile for his customers! More

by timwappes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Craun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Farod Sharif
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Don Ayres Honda responded

Thank you, Tim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

August 18, 2024

Dillion was excellent at keeping me updated throughout my service. It was easy and simple! Best part was the price was the price, no surprises. More

by JasonLeechVoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dillion met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 16, 2024

The service area has been over a year working on the area...very small room and no rest room. Was told oil change would ALWAYS BE $12.99..NOW ITS TRIPLED..I PAID OVER$1000.00 FOR WARRANTY INS.WAS TOLD I More

by mizair53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Don Ayres Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 16, 2024

Cristian was awesome! He felt like family from the get go; very easy going and kind. He helped me find exactly what I wanted, was very honest and accommodating, and overal More

by pink.strawbecky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Vasquez
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Aug 16, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Cristian and the team were able to help, and we hope to see you again!

August 15, 2024

Jeremy and the staff was on point with my needs. They greeted me quickly and verified all the work that I needed for this job. I was extremely happy with how they kept informed during the process. More

by Ed Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Don Ayres Honda responded

Thank you, Ed, for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Jeremy and our team were able to help, and we hope to see you again!

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