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Don Ayres Honda

Fort Wayne, IN

4.9
4,872 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,872 reviews

August 16, 2024

The service area has been over a year working on the area...very small room and no rest room. Was told oil change would ALWAYS BE $12.99..NOW ITS TRIPLED..I PAID OVER$1000.00 FOR WARRANTY INS.WAS TOLD I More

by mizair53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Don Ayres Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 16, 2024

Cristian was awesome! He felt like family from the get go; very easy going and kind. He helped me find exactly what I wanted, was very honest and accommodating, and overal More

by pink.strawbecky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Vasquez
Aug 16, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Cristian and the team were able to help, and we hope to see you again!

August 15, 2024

Jeremy and the staff was on point with my needs. They greeted me quickly and verified all the work that I needed for this job. I was extremely happy with how they kept informed during the process. More

by Ed Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Don Ayres Honda responded

Thank you, Ed, for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Jeremy and our team were able to help, and we hope to see you again!

August 14, 2024

My appointment was right on time. The reception individual was friendly and welcoming. My service advisor (John) was exceptional. The wait was exactly as expected. All in all, a very More

by smd53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Didn't get his last name
Aug 14, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2024

Showroom was bright and the energy was high. The staff were knowledgeable and understood strange sense of humors More

by renee6604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Loeffler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Vasquez
Aug 13, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2024

Service is always top notch. Always friendly. Personable and knowledgeable. They take good care of my car….and me. More

by Cathie Hannie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Cathie, and we hope to see you again!

August 08, 2024

What a great experience. I was met in the lot by Cristian and that started the best car buying experience i have had. Cristian helped me select my Black Edition Ridgeline. I More

by Mikeleiter2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Broaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Vasquez
Aug 09, 2024 -

Don Ayres Honda responded

We are so glad that Cristian had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Aug 09, 2024 -

Mikeleiter2 responded

Thank you for a great experience.

August 08, 2024

Pretty good, but ninety minutes seems long to me for an oil change and inspection. More

by weakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and your patience.

Aug 12, 2024 -

weakley responded

I do think that Don Ayres should have a body shop. And if not, have a good one to recommend that is close to the 05 zip area.

August 06, 2024

Christian was very helpful getting me my new car. He showed me all the features of it. It was a very pleasant experience. Love my CR-V !!! More

by Vbook58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Loeffler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Vasquez
Aug 07, 2024 -

Don Ayres Honda responded

Thank you so much for your wonderful review! We are thrilled that Christian had the opportunity to provide you with great service. We thank you for choosing Don Ayres Honda!

August 04, 2024

I have never met anyone with as much knowledge concerning cars and trucks as Andy Hitzemann ! It made my buying experience so much easier. Thanks Andy More

by leegrile53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Malson
Aug 04, 2024 -

Don Ayres Honda responded

Thanks, Lee, for sharing your thoughts about your experience with Andy here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

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