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Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,898 reviews
I would like my service issue resolved. As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled a As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled an appt for 9:30 this morning and at that time was told it would take 1 1/2 hrs to get the keyfob programmed. When I arrived this morning, Dillon said it would take 2 hrs. I sat in the waiting room from 9:30-12:25 waiting for the car to be ready. Nobody ever came to check or report on the progress. I was told when I approached Dillon that the service tech had problems getting it programmed. When I got home, I looked at the invoice and it stated the car was ready at 10:55. I sat for an extra 90 minutes for someone to get me and nothing. Totally inexcusable that my time isn't valuable. As I write, I'm still waiting for a callback from Kevin 50 minutes later. Carol Harkins Invoice #991862 More
The remodeled facilities are an excellent update with comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. More
Our new purchase experience was very positive. We had a limited amount of time to get the deal finalized, and Matt and the finance group did a Great Job to get everything completed and get us out We had a limited amount of time to get the deal finalized, and Matt and the finance group did a Great Job to get everything completed and get us out so we could meet our previous commitments. More
Personable, professional, reassuring. They have always taken good care of me as a customer and of my vehicles. They have always taken good care of me as a customer and of my vehicles. More
The dealer ship was very responsive on any questions I had and I really feel like all the staff was very personal and professional…. had and I really feel like all the staff was very personal and professional…. More
Brandon was the best to work with! He was nice, and knew what he was doing! I will definitely be recommending him to others He was nice, and knew what he was doing! I will definitely be recommending him to others More
John in service was great and very informative. Matt, my sales person was also great, however high pressure sales tactics of aftermarket extended warranty by finance dept. was not apricated. Overal Matt, my sales person was also great, however high pressure sales tactics of aftermarket extended warranty by finance dept. was not apricated. Overall I like the dealer and the car and would recommend .Thank You Don Ayres More