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Don Ayres Acura
Fort Wayne, IN
193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 193 reviews
March 28, 2023
My experience with Don Ayres Acura was great. My salesmen Daniel Guzman was respectful with my time and answered all the questions I had. He knew I was looking at multiple vehicles at different d My salesmen Daniel Guzman was respectful with my time and answered all the questions I had. He knew I was looking at multiple vehicles at different dealerships and was honest with me when comparing the vehicles. This made me want to work with Don Ayres more. I’m very happy with the MDX that I got. More
by Anthony P
March 24, 2023
PJ is excellent and to be commended for being the best in service and care? xxI and other less so. A but sly and not transparent in the transaction. service and care? xxI and other less so. A but sly and not transparent in the transaction. More
by Disappointed 127 pt. Inspection
Employees Worked With
Other Employees :
Former Sales Mgr and Finance person -5, PJ Dean
March 23, 2023
I was extremely impressed by the salesman (PJ) who showed me the Mercedes CLS, that he was very familiar with all the options and the vehicle history. I’ve purchased a lot of cars, and I have to say that thi me the Mercedes CLS, that he was very familiar with all the options and the vehicle history. I’ve purchased a lot of cars, and I have to say that this was one of the better experiences that I had with a dealership and particularly with its sales personnel. After the purchased, PJ has contacted me on occasion to see if I am still pleased with the vehicle, and if there is anything that he or the dealership could do to resolve any issues that I had with the vehicle. I definitely will give PJ and this dealership a shot at my next purchase when the time comes to buy a used or new automobile. More
by r.roebuck1187
March 22, 2023
Always well informed about there products. Always responsiv to questions.Service department prompt and keeps you informed of progress. Always responsiv to questions.Service department prompt and keeps you informed of progress. More
by jmeyer45807
March 22, 2023
PJ, our salesman, was extremely knowledgeable on the RDX line my wife and I were interested in purchasing. He was patient and not in the least bit pushy. The ONLY reason we did not purchase the RDX was we line my wife and I were interested in purchasing. He was patient and not in the least bit pushy. The ONLY reason we did not purchase the RDX was we got a much better finance rate (5.1% APR from BMW as opposed to 6.5% from Acura). More
by Mike
