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Don Ayres Acura
Fort Wayne, IN
193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 193 reviews
December 21, 2023
Will was very easy to work with! We communicated via text for several days about a used vehicle, and he quickly and patiently answered all my questions, recorded a video walkaround, We communicated via text for several days about a used vehicle, and he quickly and patiently answered all my questions, recorded a video walkaround, sent pictures, etc. He even picked me up from the car rental location to pick up my car! Highly recommended! More
by chris@dykhouse.com
Employees Worked With
Will Zeller, PJ Dean
December 16, 2023
All in all was a great experience! ! Everyone we worked with was very professional and made us feel very welcomed! Highly recommend ! Everyone we worked with was very professional and made us feel very welcomed! Highly recommend More
by nickthoman
December 06, 2023
Great group of people to work with. Would buy another Acura from Don Ayres. Highly suggest Don Ayres. Would buy another Acura from Don Ayres. Highly suggest Don Ayres. More
by abbielm81
December 05, 2023
Will is the best. Easy to talk to. He doesn’t try to pull one over on me because I’m a woman. Easy to talk to. He doesn’t try to pull one over on me because I’m a woman. More
by linnmurray
Employees Worked With
Other Employees :
Will Zeller
July 17, 2023
Daniel was great to work with! ! He’s friendly, very helpful and extremely knowledgeable on Acura. Made car buying a breeze! Appreciated Shawn stepping in to finish paperwork due to ! He’s friendly, very helpful and extremely knowledgeable on Acura. Made car buying a breeze! Appreciated Shawn stepping in to finish paperwork due to them getting busy! More
by Kathy B
July 14, 2023
I have previously written about the excellent sales dept at this dealership including my salesperson PJ Dean. However, it is the after service after the sales that is more important in owning a car and the at this dealership including my salesperson PJ Dean. However, it is the after service after the sales that is more important in owning a car and the sales dept here at Don Ayres does not disappoint. The sales department is first-rate in every way. The people are friendly. and the service I get here is outstanding. I am especially impressed with my service advisor Brandon Good and the service manager Tony Vincent. I love the fact that this place is dog friendly. My pup gets the royal treatment whenever I go there for service. My salesperson PJ Dean loves to play with her and always gives her a treat! More
by edlchiang62
July 08, 2023
Micah was so helpful! He went above and beyond to help us get into a car we wanted. He replied quickly to every question we had (even after hours) and didn’t make us feel He went above and beyond to help us get into a car we wanted. He replied quickly to every question we had (even after hours) and didn’t make us feel like a burden. More
by Henderson
Employees Worked With
Micah Cokl
July 06, 2023
We have had negative experiences with other dealers but Daniel and Acura made our car shopping experience fast and painless! Very satisfied with the customer service we received, they are not pushy. Highly Daniel and Acura made our car shopping experience fast and painless! Very satisfied with the customer service we received, they are not pushy. Highly recommend! More
by Rosa
