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Dolan Toyota
Reno, NV
1,161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,161 reviews
August 30, 2022
Tyler was our salesman, he is professional and great to work with. I would definitely recommend him. Top notch. Nate was our finance manager friendly and explained things well. Great experience. Carol Rank work with. I would definitely recommend him. Top notch. Nate was our finance manager friendly and explained things well. Great experience. Carol Rank More
by Carolr89502
Employees Worked With
Tyler Larsen
August 28, 2022
Took my car in for a problem on my Toyota Tacoma in April they had it 5 days weekend close picked it up paid over $2000.00 for repair 2 days later still the same problem was told to bring back when the ABS l they had it 5 days weekend close picked it up paid over $2000.00 for repair 2 days later still the same problem was told to bring back when the ABS light came back finally brought it back on Aug 23 2022 when it came on would have brought it in sooner but the light always went out this time it stayed on. Called me later on and said it needed a part replaced actuator which cost $1700.00 could not afford that put to much in for repair didn’t have was told to pick it up could still drive it, I like my truck doesn’t even have a 100,000 miles on it yet it’s a 2002 I’m 81 now will keep it as long as I can am lost without a car. More
by corderosr6
Employees Worked With
Service Manager
August 27, 2022
Ricardo is always punctual and courteous- very professional, I drive from Carson City to give my business to Dolan because of Ricardo and the quality of the workmanship professional, I drive from Carson City to give my business to Dolan because of Ricardo and the quality of the workmanship More
by Ron De
Employees Worked With
Service/Ricardo
August 27, 2022
Every person I dealt with was professional. I have dealt with other dealerships where money and dealer markups were the only priority. It is obvious that true customer service is Dolan Toyota' I have dealt with other dealerships where money and dealer markups were the only priority. It is obvious that true customer service is Dolan Toyota's priority. It was a positive experience from beginning to end. Update: I have now had my RAV4 Prime for a year. Not only do I love this car, but Dolan Toyota has continued to be awesome to deal with for service. I am so impressed with this dealership. More
by Beckyarcher
Employees Worked With
Ricardo
July 30, 2022
Dolan Toyota is a top notch dealership! I was looking for a used Tacoma and went by last week to check out their inventory, they had a lot! I did some research and decided between a couple I was looking for a used Tacoma and went by last week to check out their inventory, they had a lot! I did some research and decided between a couple of trucks, so we went in today and talked with Alec. He showed me the ones I wanted to see and I was able to test drive both trucks immediately. I decided which one I wanted and was ready to make my purchase. Alec was super fast, super friendly and they worked with my credit union for financing! I got a great deal on an awesome truck and it was the smoothest car purchase I’ve ever made! I would definitely recommend all my friends and family buy any new or used car from Dolan. From sales to financing to the tech guy showing me all the bells and whistles on my new ride, the place is a well oiled machine! They don’t mess around! I’m so glad I went there! More
by KrystalWasson
Employees Worked With
Alec Valde
July 27, 2022
Prompt return call. Worked to meet my travel schedule. Genuine concern for customer service. Overall we are very happy with service department Worked to meet my travel schedule. Genuine concern for customer service. Overall we are very happy with service department More
by dannycostella
Employees Worked With
Crystal and Jackie
July 16, 2022
Exceptional customer service and support! I have had such a positive and wonderful experience buying and getting service from Dolan Toyota. Every time I go back I receive even better treatm I have had such a positive and wonderful experience buying and getting service from Dolan Toyota. Every time I go back I receive even better treatment. Thank you for always helping me and providing such amazing service. More
by Caez_2
Employees Worked With
E Gutierrez , Stan Arnold, Waylon Tipton
July 08, 2022
22 Corolla steering wheel is peeling was told I would need to bring back and leave all day to diagnose. If it’s an all day job for the steering peeling - I would be scared to death if there was an elect need to bring back and leave all day to diagnose. If it’s an all day job for the steering peeling - I would be scared to death if there was an electrical issue. More
by Cathy
Employees Worked With
The service advisor that helped me.
