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Dolan Toyota
Reno, NV
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
July 16, 2022
Exceptional customer service and support! I have had such a positive and wonderful experience buying and getting service from Dolan Toyota. Every time I go back I receive even better treatm I have had such a positive and wonderful experience buying and getting service from Dolan Toyota. Every time I go back I receive even better treatment. Thank you for always helping me and providing such amazing service. More
by Caez_2
Employees Worked With
E Gutierrez , Stan Arnold, Waylon Tipton
July 08, 2022
22 Corolla steering wheel is peeling was told I would need to bring back and leave all day to diagnose. If it’s an all day job for the steering peeling - I would be scared to death if there was an elect need to bring back and leave all day to diagnose. If it’s an all day job for the steering peeling - I would be scared to death if there was an electrical issue. More
by Cathy
Employees Worked With
The service advisor that helped me.
May 30, 2022
My recent oil change check- in with Madeline and subsequent service was excellent. She was very pleasant. She answered all my questions and the car was serviced quickly. A very pleasant experience!! subsequent service was excellent. She was very pleasant. She answered all my questions and the car was serviced quickly. A very pleasant experience!!! More
by Lizzardden
Employees Worked With
Madeline
May 16, 2022
I usually have had good experiences with Toyota and left good reviews, but we had an awful experience on our last visit. We left the car early in the morning and were told it would only be about 5 hours to good reviews, but we had an awful experience on our last visit. We left the car early in the morning and were told it would only be about 5 hours to have it finished, which was reasonable enough. It took way longer and we missed a deadline for another errand because of this, and we did not get notified on the wait time. The worst part of the experience was that we discovered someone at the dealership had backed into a pole and left noticeable damage on the vehicle without letting us know about it. The whole thing was very frustrating but I will leave 3 stars because I have usually had positive encounters before. More
by diaz0860
Employees Worked With
Logan
May 02, 2022
In for service. Met be friendly and knowledgeable service advisor, Cameron. Everything was clearly explained and car was done before the estimated time. And they was Met be friendly and knowledgeable service advisor, Cameron. Everything was clearly explained and car was done before the estimated time. And they washed my car as well. Great experience More
by Bob
Employees Worked With
Cameron
April 09, 2022
Excellent knowledge in the service sept. Great customer service. Good turn around time. Andrew Lopez was my service guy and did a great job. Great customer service. Good turn around time. Andrew Lopez was my service guy and did a great job. More
by mp
Employees Worked With
Andrew Lopez service dept
